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Description
Telephony plays a crucial role in generating a company's income, and we recognize its significance. Collaborating closely with you, we aim to create the optimal strategy that leverages this tool to enhance your operational performance.
Our skilled Unified Communications team partners with you to gain insights into your specific communication requirements and objectives. We offer tailored and forward-thinking solutions designed to boost your productivity, enhance collaboration, and increase efficiency.
Enhancing your telecommunications services can lead to greater performance and streamlined operations within your business. By integrating modern technologies such as IP telephony, video conferencing, broadband Internet, and unified communications solutions, your organization can experience substantial improvements in its overall efficiency and effectiveness. Ultimately, investing in these advanced communication tools will empower your business to thrive in a competitive landscape.
Description
UNIVERGE Blue® Cloud Services: One seamless and intuitive unified cloud communications and collaboration experience, aligning people, communications, and technology to the company's key initiatives.
Key Components:
- CONNECT (UCaaS): User-friendly and fully integrated Cloud Unified Communications platform with robust productivity and collaboration features.
- ENGAGE (CCaaS): Highly reliable, secure, full-featured, and customizable Contact Center solution that delivers enhanced customer experience.
- EXTEND API: API integration platform that connects Contact Center and Unified Communications functions into everyday business applications.
- MEET: A powerful meeting solution that provides HD audio & video, interactive screen sharing, collaboration tools, and A.I. capabilities.
- SHARE: Provides secure Sharing of the latest document versions without compromising accessibility or functionality.
- CONNECT BRIDGE: Extends customers’ NEC phone system investment with cloud-based voice via desktop and mobile apps.
- CONNECT+MS TEAMS: The costume version of the CONNECT works side-by-side with Microsoft Teams to enhance business communications.
API Access
Has API
API Access
Has API
Integrations
Active Directory
Google Chrome
Google Workspace
Microsoft 365
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Teams
NetSuite
Salesforce
ServiceNow
Integrations
Active Directory
Google Chrome
Google Workspace
Microsoft 365
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Teams
NetSuite
Salesforce
ServiceNow
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$19.40/User/Month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
UC365
Founded
2022
Country
Canada
Website
uc365.ca/en/
Vendor Details
Company Name
NEC Corporation
Founded
1899
Country
Japan
Website
univergeblue.com
Product Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Product Features
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail