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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Tustena CRM represents the latest advancement in extended customer relationship management offered by the TeamSystem group. Since its market introduction in 2003, it has established itself as one of the most comprehensive and competitive CRM solutions available, benefiting from a foundation of Italian expertise, research, and know-how. Unlike the past, when competitive advantages were primarily derived from production systems, the current focus has shifted towards enhancing customer care and effectively managing business relationships and contacts. By integrating Tustena CRM into its suite of management tools, businesses can significantly enhance their customer oversight, minimize expenses, and boost profitability. The platform streamlines essential services and automations for customer base management and optimizes time and resource allocation. With Tustena CRM, tracking activities, organizing appointments, and overseeing email communications transforms into a collective effort, resulting in a remarkable decrease in the time spent searching for existing information within the company. This not only improves efficiency but also fosters a more organized approach to customer relationship management.

Description

Digital technology has emerged as a powerful equalizer, making disruptions a standard aspect of modern business. Among the sectors experiencing significant upheaval, credit and payments stand out as one of the most impacted areas in finance, as the industry shifts from a focus on products to a more holistic ecosystem perspective, evolving from simple transactions to immersive experiences. This change includes transitioning from parallel processes to interconnected systems, moving away from traditional mass lending to personalized MyLending solutions, and drastically reducing turnaround times from several days to mere minutes. An advanced lending platform empowers banks and financial institutions to significantly improve customer experience through comprehensive digitization of the lending process, thereby boosting customer lifetime value while also managing risks via a real-time, 360-degree view of customers. Furthermore, financial institutions can develop tailored credit offerings to meet individual customer needs, all while safeguarding and optimizing revenue through strategies focused on customer-centric collections. In this rapidly evolving landscape, the ability to adapt and innovate will be crucial for institutions to thrive and remain competitive.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Digita

Website

www.teamsystem.com/media/files/1546_TustenaCRM_DEP_TSSDEP204-00.pdf

Vendor Details

Company Name

Intellect Design Arena

Founded

2014

Country

India

Website

www.intellectdesign.com/platforms/ikredit360/

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Loan Origination

Amortization Schedule
Audit Trail
Closing Documents
Compliance Management
Customer Database
Digital Signature
Document Management
Fee Management
Loan Processing
Online Application

Alternatives

Alternatives

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