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Description
Tustena CRM represents the latest advancement in extended customer relationship management offered by the TeamSystem group. Since its market introduction in 2003, it has established itself as one of the most comprehensive and competitive CRM solutions available, benefiting from a foundation of Italian expertise, research, and know-how. Unlike the past, when competitive advantages were primarily derived from production systems, the current focus has shifted towards enhancing customer care and effectively managing business relationships and contacts. By integrating Tustena CRM into its suite of management tools, businesses can significantly enhance their customer oversight, minimize expenses, and boost profitability. The platform streamlines essential services and automations for customer base management and optimizes time and resource allocation. With Tustena CRM, tracking activities, organizing appointments, and overseeing email communications transforms into a collective effort, resulting in a remarkable decrease in the time spent searching for existing information within the company. This not only improves efficiency but also fosters a more organized approach to customer relationship management.
Description
Digital technology has emerged as a powerful equalizer, making disruptions a standard aspect of modern business. Among the sectors experiencing significant upheaval, credit and payments stand out as one of the most impacted areas in finance, as the industry shifts from a focus on products to a more holistic ecosystem perspective, evolving from simple transactions to immersive experiences. This change includes transitioning from parallel processes to interconnected systems, moving away from traditional mass lending to personalized MyLending solutions, and drastically reducing turnaround times from several days to mere minutes. An advanced lending platform empowers banks and financial institutions to significantly improve customer experience through comprehensive digitization of the lending process, thereby boosting customer lifetime value while also managing risks via a real-time, 360-degree view of customers. Furthermore, financial institutions can develop tailored credit offerings to meet individual customer needs, all while safeguarding and optimizing revenue through strategies focused on customer-centric collections. In this rapidly evolving landscape, the ability to adapt and innovate will be crucial for institutions to thrive and remain competitive.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Digita
Website
www.teamsystem.com/media/files/1546_TustenaCRM_DEP_TSSDEP204-00.pdf
Vendor Details
Company Name
Intellect Design Arena
Founded
2014
Country
India
Website
www.intellectdesign.com/platforms/ikredit360/
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Loan Origination
Amortization Schedule
Audit Trail
Closing Documents
Compliance Management
Customer Database
Digital Signature
Document Management
Fee Management
Loan Processing
Online Application