Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Trustane offers a comprehensive managed hosting solution for VICIdial specifically designed for contact centers. It deploys VICIdial on either virtual private servers or dedicated-core setups across various regions, and it also provides installation and management on servers supplied by the customers themselves. The platform features a user-friendly browser-based portal that displays information on call-center operations, including the status of servers and floors, as well as wallboards for agents and supervisors, which alert them to waiting callers, elevated campaign drop rates, insufficient lead counts, and any screens that have ceased reporting. The service package encompasses essential elements such as security enhancements, routine patching, ongoing monitoring, nightly backups to off-site locations, recording compression and retention, detailed reporting, and lead integration via VICIdial's API. Clients are responsible for connecting their own SIP carrier, as Trustane does not engage in the sale of call minutes or impose charges based on the number of agents. The billing model for hosted servers operates on an hourly basis with a cap for monthly charges, while management of customer-provided hardware incurs a standard fee. Furthermore, the service adeptly accommodates various campaign types, including outbound, inbound, and blended campaigns utilizing the VICIdial platform, ensuring flexibility for customers in their operational strategies.
Description
The current landscape of the Internet is characterized by a wide range of needs and preferences. To cater to this diversity, we offer multiple lines of hosting solutions, each encompassing a selection of packages that differ primarily in their size, configuration, and the specific requirements of your website, web application, or project. Our hosting products include several categories tailored to distinct user needs. In certain situations, you may find it necessary to opt for a dedicated server, which is not shared with any other clients. This choice provides numerous benefits, including complete control over the server environment, the ability to select your preferred operating system and software, and the option to choose specific hardware configurations. Our dedicated servers and virtual private servers are securely housed in our ISO 27001-certified data center located in Basel, Switzerland, guaranteeing exceptional reliability, security, and service quality. We prioritize using premium hardware from reputable manufacturers such as IBM, Lenovo, DELL, and HP Enterprise rather than opting for low-cost, generic equipment. By choosing our services, you ensure that your projects are supported by top-tier technology and infrastructure.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Apache Tomcat
No
Docker
No
IBM Cloud Private
No
Magnolia
No
Nextcloud
No
VICIdial
Yes
Zimbra
No
Integrations
Apache Tomcat
Yes
Docker
Yes
IBM Cloud Private
Yes
Magnolia
Yes
Nextcloud
Yes
VICIdial
No
Zimbra
Yes
Pricing Details
$0.10/hr
VPS hosting starts at $0.10/hour, with a $70/month cap for Ashburn; dedicated servers start at $0.29/hour, capped at $210/month for New York 1. Customer-supplied hardware costs a flat $29/month management fee. Server charges draw from a prepaid balance by the hour and stop at the monthly cap; rates vary by location and server size. Customers connect their own carrier, and there is no per-agent license.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Trustane
Founded
2026
Country
India
Website
trustane.com
Vendor Details
Company Name
oriented.net
Founded
2002
Country
Germany
Website
oriented.net/hosting
Product Features
Product Features
Dedicated Server Hosting
24/7 On-site Support
No
Built-in Backup Drives
No
DDOS Protection
No
IMPI Access
No
Off Server Backups
No
Root Level
No
SSD Storage
No
Uptime SLA
No
VPS Hosting
Access Control / Permissions
No
FTP
No
Managed VPS
No
Multi-Server Management
No
One-Click Apps
No
Root Access
No
SSD Storage
No
Unmanaged VPS
No
Upload Custom ISO
No