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Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Description

Trustane offers a comprehensive managed hosting solution for VICIdial specifically designed for contact centers. It deploys VICIdial on either virtual private servers or dedicated-core setups across various regions, and it also provides installation and management on servers supplied by the customers themselves. The platform features a user-friendly browser-based portal that displays information on call-center operations, including the status of servers and floors, as well as wallboards for agents and supervisors, which alert them to waiting callers, elevated campaign drop rates, insufficient lead counts, and any screens that have ceased reporting. The service package encompasses essential elements such as security enhancements, routine patching, ongoing monitoring, nightly backups to off-site locations, recording compression and retention, detailed reporting, and lead integration via VICIdial's API. Clients are responsible for connecting their own SIP carrier, as Trustane does not engage in the sale of call minutes or impose charges based on the number of agents. The billing model for hosted servers operates on an hourly basis with a cap for monthly charges, while management of customer-provided hardware incurs a standard fee. Furthermore, the service adeptly accommodates various campaign types, including outbound, inbound, and blended campaigns utilizing the VICIdial platform, ensuring flexibility for customers in their operational strategies.

Description

The current landscape of the Internet is characterized by a wide range of needs and preferences. To cater to this diversity, we offer multiple lines of hosting solutions, each encompassing a selection of packages that differ primarily in their size, configuration, and the specific requirements of your website, web application, or project. Our hosting products include several categories tailored to distinct user needs. In certain situations, you may find it necessary to opt for a dedicated server, which is not shared with any other clients. This choice provides numerous benefits, including complete control over the server environment, the ability to select your preferred operating system and software, and the option to choose specific hardware configurations. Our dedicated servers and virtual private servers are securely housed in our ISO 27001-certified data center located in Basel, Switzerland, guaranteeing exceptional reliability, security, and service quality. We prioritize using premium hardware from reputable manufacturers such as IBM, Lenovo, DELL, and HP Enterprise rather than opting for low-cost, generic equipment. By choosing our services, you ensure that your projects are supported by top-tier technology and infrastructure.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Apache Tomcat No 
Docker No 
IBM Cloud Private No 
Magnolia No 
Nextcloud No 
VICIdial Yes 
Zimbra No 

Integrations

Apache Tomcat Yes 
Docker Yes 
IBM Cloud Private Yes 
Magnolia Yes 
Nextcloud Yes 
VICIdial No 
Zimbra Yes 

Pricing Details

$0.10/hr
VPS hosting starts at $0.10/hour, with a $70/month cap for Ashburn; dedicated servers start at $0.29/hour, capped at $210/month for New York 1. Customer-supplied hardware costs a flat $29/month management fee. Server charges draw from a prepaid balance by the hour and stop at the monthly cap; rates vary by location and server size. Customers connect their own carrier, and there is no per-agent license.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Trustane

Founded

2026

Country

India

Website

trustane.com

Vendor Details

Company Name

oriented.net

Founded

2002

Country

Germany

Website

oriented.net/hosting

Product Features

Product Features

Dedicated Server Hosting

24/7 On-site Support No 
Built-in Backup Drives No 
DDOS Protection No 
IMPI Access No 
Off Server Backups No 
Root Level No 
SSD Storage No 
Uptime SLA No 

VPS Hosting

Access Control / Permissions No 
FTP No 
Managed VPS No 
Multi-Server Management No 
One-Click Apps No 
Root Access No 
SSD Storage No 
Unmanaged VPS No 
Upload Custom ISO No 

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