Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Trustane offers a comprehensive managed hosting solution for VICIdial specifically designed for contact centers. It deploys VICIdial on either virtual private servers or dedicated-core setups across various regions, and it also provides installation and management on servers supplied by the customers themselves. The platform features a user-friendly browser-based portal that displays information on call-center operations, including the status of servers and floors, as well as wallboards for agents and supervisors, which alert them to waiting callers, elevated campaign drop rates, insufficient lead counts, and any screens that have ceased reporting. The service package encompasses essential elements such as security enhancements, routine patching, ongoing monitoring, nightly backups to off-site locations, recording compression and retention, detailed reporting, and lead integration via VICIdial's API. Clients are responsible for connecting their own SIP carrier, as Trustane does not engage in the sale of call minutes or impose charges based on the number of agents. The billing model for hosted servers operates on an hourly basis with a cap for monthly charges, while management of customer-provided hardware incurs a standard fee. Furthermore, the service adeptly accommodates various campaign types, including outbound, inbound, and blended campaigns utilizing the VICIdial platform, ensuring flexibility for customers in their operational strategies.
Description
Since its inception in 1996, iWeb has provided flexible hosting solutions that empower organizations globally to transform ambitious concepts into influential brands and applications. As a subsidiary of Leaseweb, we now embody the creative essence of our smallest clients while also leveraging the extensive reach of our largest partners. You can quickly set up dedicated servers throughout Leaseweb's worldwide network of data centers, supported by online sales and customer service. Our infrastructure is built upon a robust network that ensures continuous uptime, providing peace of mind month after month. By collaborating with iWeb, you gain access to a dedicated team of expert system administrators and a supportive customer service group ready to assist you. We partner with industry leaders like Intel and Microsoft to deliver their cutting-edge technologies to you before they become widely available. Our commitment to innovation includes embracing the strengths of open-source programming, offering Linux hosting and OpenStack cloud servers. Furthermore, we take pride in providing the latest, most energy-efficient server hardware, ensuring that your operations are not only effective but also environmentally conscious. With iWeb, you can trust that your hosting needs are in capable hands, allowing you to focus on what matters most—growing your business.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Microsoft 365
No
Microsoft Hyper-V
No
Rackspace OpenStack
No
VICIdial
Yes
VMware Cloud
No
cPanel
No
Integrations
Microsoft 365
Yes
Microsoft Hyper-V
Yes
Rackspace OpenStack
Yes
VICIdial
No
VMware Cloud
Yes
cPanel
Yes
Pricing Details
$0.10/hr
VPS hosting starts at $0.10/hour, with a $70/month cap for Ashburn; dedicated servers start at $0.29/hour, capped at $210/month for New York 1. Customer-supplied hardware costs a flat $29/month management fee. Server charges draw from a prepaid balance by the hour and stop at the monthly cap; rates vary by location and server size. Customers connect their own carrier, and there is no per-agent license.
Free Trial
Yes
Free Version
No
Pricing Details
$0.06 per hour
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Trustane
Founded
2026
Country
India
Website
trustane.com
Vendor Details
Company Name
iWeb
Founded
1996
Country
Canada
Website
iweb.com
Product Features
Product Features
Dedicated Server Hosting
24/7 On-site Support
No
Built-in Backup Drives
No
DDOS Protection
No
IMPI Access
No
Off Server Backups
No
Root Level
No
SSD Storage
No
Uptime SLA
No