Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Trustane offers a comprehensive managed hosting solution for VICIdial specifically designed for contact centers. It deploys VICIdial on either virtual private servers or dedicated-core setups across various regions, and it also provides installation and management on servers supplied by the customers themselves. The platform features a user-friendly browser-based portal that displays information on call-center operations, including the status of servers and floors, as well as wallboards for agents and supervisors, which alert them to waiting callers, elevated campaign drop rates, insufficient lead counts, and any screens that have ceased reporting. The service package encompasses essential elements such as security enhancements, routine patching, ongoing monitoring, nightly backups to off-site locations, recording compression and retention, detailed reporting, and lead integration via VICIdial's API. Clients are responsible for connecting their own SIP carrier, as Trustane does not engage in the sale of call minutes or impose charges based on the number of agents. The billing model for hosted servers operates on an hourly basis with a cap for monthly charges, while management of customer-provided hardware incurs a standard fee. Furthermore, the service adeptly accommodates various campaign types, including outbound, inbound, and blended campaigns utilizing the VICIdial platform, ensuring flexibility for customers in their operational strategies.
Description
Cloud Hosting Features:
Free SSL & CDN
Unlimited Traffic and Bandwidth
Web Security with Malicious Viral Scan
WAF Management
Git management
Apps & Software that automatically update themselves
Host and Upload Custom Websites
Host up to 20 applications in just one click
SEO Toolkit & Advisor
DNS Management (Custom DNS Creation).
FTP, phpMyAdmin & Server Panel Access
One Click Clone and Staging of Websites
Daily Backups & quick recovery
Server Panel with easy-to-use interface
Hosting optimized for speed
Logs of Activity and Access
Free Website Migrations
Email & Chat Support Available 24 Hours a Day, 7 Days a Week
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Drupal
No
Joomla!
No
Magento
No
VICIdial
Yes
WooCommerce
No
WordPress
No
Integrations
Drupal
Yes
Joomla!
Yes
Magento
Yes
VICIdial
No
WooCommerce
Yes
WordPress
Yes
Pricing Details
$0.10/hr
VPS hosting starts at $0.10/hour, with a $70/month cap for Ashburn; dedicated servers start at $0.29/hour, capped at $210/month for New York 1. Customer-supplied hardware costs a flat $29/month management fee. Server charges draw from a prepaid balance by the hour and stop at the monthly cap; rates vary by location and server size. Customers connect their own carrier, and there is no per-agent license.
Free Trial
Yes
Free Version
No
Pricing Details
$5 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Trustane
Founded
2026
Country
India
Website
trustane.com
Vendor Details
Company Name
Vebsiko Hosting
Founded
2020
Country
India
Website
vebsiko.net
Product Features
Product Features
Web Hosting
Cloud Hosting
Yes
DDOS Protection
Yes
Dedicated Hosting
Yes
Email Hosting
Yes
Managed Hosting
Yes
Multiple Datacenter Locations
Yes
Private SSL
Yes
SSD Storage
Yes
Server Backups
Yes
Shared Website Hosting
Yes
Unlimited Bandwidth Option
Yes
VPS
Yes
Website Builder
Yes