Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Trustane offers a comprehensive managed hosting solution for VICIdial specifically designed for contact centers. It deploys VICIdial on either virtual private servers or dedicated-core setups across various regions, and it also provides installation and management on servers supplied by the customers themselves. The platform features a user-friendly browser-based portal that displays information on call-center operations, including the status of servers and floors, as well as wallboards for agents and supervisors, which alert them to waiting callers, elevated campaign drop rates, insufficient lead counts, and any screens that have ceased reporting. The service package encompasses essential elements such as security enhancements, routine patching, ongoing monitoring, nightly backups to off-site locations, recording compression and retention, detailed reporting, and lead integration via VICIdial's API. Clients are responsible for connecting their own SIP carrier, as Trustane does not engage in the sale of call minutes or impose charges based on the number of agents. The billing model for hosted servers operates on an hourly basis with a cap for monthly charges, while management of customer-provided hardware incurs a standard fee. Furthermore, the service adeptly accommodates various campaign types, including outbound, inbound, and blended campaigns utilizing the VICIdial platform, ensuring flexibility for customers in their operational strategies.
Description
Regardless of the extent of your needs, we are here to assist you. Our offerings include a comprehensive range of dependable, enterprise-grade shared and dedicated hosting solutions. Whether you're in need of a solitary server or a multitude of servers, a gigabyte of storage or even a petabyte, Vaultas provides tailored solutions to address the most challenging IT demands and specifications. Thanks to our ever-growing network of high-caliber IT and storage partners, you will gain access to some of the leading hosting services and storage providers that can accommodate any application or bespoke solution. Our expert team collaborates closely with your business to deliver exceptional server hosting, storage hosting, and web or application hosting alternatives, prioritizing both value and quality. Additionally, our extensive network of vendor partners allows us to support a wide array of applications and solutions. Moreover, since we manage our own data center environments, we are well-equipped to provide our clients with the necessary redundancies and reliability essential for the most critical applications. This dedication to excellence ensures that your business can operate smoothly and efficiently at all times.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
VICIdial
No
Pricing Details
$0.10/hr
VPS hosting starts at $0.10/hour, with a $70/month cap for Ashburn; dedicated servers start at $0.29/hour, capped at $210/month for New York 1. Customer-supplied hardware costs a flat $29/month management fee. Server charges draw from a prepaid balance by the hour and stop at the monthly cap; rates vary by location and server size. Customers connect their own carrier, and there is no per-agent license.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Trustane
Founded
2026
Country
India
Website
trustane.com
Vendor Details
Company Name
Vaultas
Country
United States
Website
vaultas.com/services/hosting-solutions/
Product Features
Product Features
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
Dedicated Server Hosting
24/7 On-site Support
No
Built-in Backup Drives
No
DDOS Protection
No
IMPI Access
No
Off Server Backups
No
Root Level
No
SSD Storage
No
Uptime SLA
No
VPS Hosting
Access Control / Permissions
No
FTP
No
Managed VPS
No
Multi-Server Management
No
One-Click Apps
No
Root Access
No
SSD Storage
No
Unmanaged VPS
No
Upload Custom ISO
No
Web Hosting
Cloud Hosting
No
DDOS Protection
No
Dedicated Hosting
No
Email Hosting
No
Managed Hosting
No
Multiple Datacenter Locations
No
Private SSL
No
SSD Storage
No
Server Backups
No
Shared Website Hosting
No
Unlimited Bandwidth Option
No
VPS
No
Website Builder
No