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Description
Comprehensive protection against threats and enhanced productivity for both on-site and remote work environments is provided seamlessly. Every interaction with customers is automatically scored and results are delivered to agents promptly. Agents receive customized coaching based on their interactions with customers, which is tailored to help them improve. Continuous capture of webcam images and live video/audio streaming helps detect security threats and productivity issues in real-time. Dynamic risk assessment and vulnerability scanning work to identify potential insider threats before they escalate into significant dangers. All employee activities are documented through video and audio recordings, session captures, immovable logs, and alert systems. Users have the opportunity to connect with their supervisors and peers to exchange valuable insights and motivate one another. Security and productivity-related incidents can be flagged for a streamlined workflow process, ensuring that appropriate measures are taken. Notably, agents benefit from automated note-taking during calls, which is then integrated into the CRM system for easy access. Additionally, workflows can be customized for specific triggered events, enhancing overall operational efficiency. Furthermore, this system not only safeguards the work environment but also fosters a culture of collaboration and continuous improvement.
Description
One platform allows you to monitor productivity, conduct investigations, and protect yourself against insider risks.
Our powerful workforce analytics will give you visibility into the activity of your remote or hybrid employees. Veriato's workforce behavior analytics go far beyond passive monitoring. They analyze productivity, monitor insider risks and much more. Easy-to-use, powerful tools to keep your office, hybrid, and remote teams productive. Veriato’s AI-powered algorithms analyze user behavior patterns, and alert you to any suspicious or abnormal activity. Assign productivity scores for websites, programs and applications. Choose between three types: Continuous, Keyword Triggered, and Activity Triggered. Track local, removable and cloud storage as well as printing operations. Files can be viewed when they are created, modified, deleted or renamed.
API Access
Has API
API Access
Has API
Integrations
Amazon Rekognition
OpenText Enterprise Security Manager
Splunk Enterprise
Integrations
Amazon Rekognition
OpenText Enterprise Security Manager
Splunk Enterprise
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$25 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Trendzact
Country
United States
Website
trendzact.com/platform/
Vendor Details
Company Name
Veriato
Founded
1998
Country
United States
Website
www.veriato.com
Product Features
Employee Monitoring
Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking
Product Features
Cybersecurity
AI / Machine Learning
Behavioral Analytics
Endpoint Management
IOC Verification
Incident Management
Tokenization
Vulnerability Scanning
Whitelisting / Blacklisting
Employee Monitoring
Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking
Investigation Management
Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles