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Description
Tracey, developed by Sendcloud, is a shipping intelligence platform hosted in the cloud that empowers e-commerce brands, third-party logistics providers, and retailers to enhance their delivery performance by transforming fragmented carrier tracking information into organized and actionable insights. This allows businesses to effectively evaluate carriers, streamline costs, and elevate the overall customer experience. The software consolidates parcel and status information from over 40 global carriers, providing real-time shipment visibility, accurately forecasting delays, and suggesting optimal transport choices based on factors like cost, reliability, transit durations, and service level agreements, rather than relying on guesswork. It facilitates the ongoing assessment and comparison of carrier performance, enables benchmarking against industry standards, and aids in negotiating more favorable carrier contracts. Additionally, Tracey automates proactive notifications for customers, significantly reducing inquiries regarding order status with estimated time of arrival predictions and alerts for any delivery issues. With the capability to integrate seamlessly with current shipping, customer service, or warehouse systems through an API, Tracey ensures that the right parcel information is accessible when needed, thus streamlining operations further. This comprehensive approach not only enhances operational efficiency but also builds stronger relationships with customers through improved communication and transparency.
Description
Techdinamics' techSHIP gives growing and enterprise shippers a single command center for parcel and LTL logistics, replacing spreadsheets and manual carrier lookups with automated, rules-driven decision-making. Every order can be routed, packed, and rated automatically based on business logic you define, removing the need for per-shipment manual review.
Highlights:
-Configure unlimited shipping rules from a library of 150+ conditions, so orders are handled exactly the way your operation requires, every time
-Shop rates and apply markups across a network of 200+ carriers to keep costs predictable and competitive
-Let the system recommend the right box and packing sequence per order, reducing dimensional weight charges and packing mistakes
-Track shipment volume, spend, and carrier performance through live dashboards built for day-to-day operational decisions
-Plug techSHIP into your existing WMS, ERP, or ecommerce stack rather than replacing what already works
Built for 3PLs, brands, and retailers that ship at volume across multiple carriers and need shipping logic that scales with them.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Amazon Shipping
No
Brightpearl
No
CXT Software
No
DPD
No
Datex Footprint WMS
No
DoorDash
No
ESW
No
Extensiv 3PL Warehouse Manager
No
Logiwa IO
No
RF Pathways WMS
No
Integrations
Amazon Shipping
Yes
Brightpearl
Yes
CXT Software
Yes
DPD
Yes
Datex Footprint WMS
Yes
DoorDash
Yes
ESW
Yes
Extensiv 3PL Warehouse Manager
Yes
Logiwa IO
Yes
RF Pathways WMS
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Custom Quote Available
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Sendcloud
Founded
2019
Country
Belgium
Website
www.traceybysendcloud.com
Vendor Details
Company Name
Techdinamics
Founded
2016
Country
Mississauga, Canada
Website
techdinamics.com/techship
