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Description
Tracey, developed by Sendcloud, is a shipping intelligence platform hosted in the cloud that empowers e-commerce brands, third-party logistics providers, and retailers to enhance their delivery performance by transforming fragmented carrier tracking information into organized and actionable insights. This allows businesses to effectively evaluate carriers, streamline costs, and elevate the overall customer experience. The software consolidates parcel and status information from over 40 global carriers, providing real-time shipment visibility, accurately forecasting delays, and suggesting optimal transport choices based on factors like cost, reliability, transit durations, and service level agreements, rather than relying on guesswork. It facilitates the ongoing assessment and comparison of carrier performance, enables benchmarking against industry standards, and aids in negotiating more favorable carrier contracts. Additionally, Tracey automates proactive notifications for customers, significantly reducing inquiries regarding order status with estimated time of arrival predictions and alerts for any delivery issues. With the capability to integrate seamlessly with current shipping, customer service, or warehouse systems through an API, Tracey ensures that the right parcel information is accessible when needed, thus streamlining operations further. This comprehensive approach not only enhances operational efficiency but also builds stronger relationships with customers through improved communication and transparency.
Description
Secure the most competitive rates from both carriers and couriers, while simultaneously tracking your shipments in real time and safeguarding those that may be vulnerable. Experience comprehensive visibility over all shipments across various carriers, all displayed in a unified interface. Keep an eye on your shipments with real-time tracking, complemented by an exceptions dashboard that highlights deliveries that might encounter delays. Our dedicated in-house services ensure your shipments are protected through proactive monitoring, prompt intervention, and thorough root cause analysis to minimize the risk of disruptions. Utilize exportable reporting and data analytics to maintain strong partnerships with CMOs, specialty Rx partners, 3PLs, and carriers. Enhance operational efficiency by optimizing costs through performance trends and insights. Take advantage of real-time rate comparisons among national carriers and couriers, featuring API integration and temperature control capabilities. Protect your pharmaceutical distribution processes effectively with real-time monitoring, rate shopping, and specialized intervention for at-risk deliveries. In doing so, you can ensure a streamlined operation that meets the highest standards of security and efficiency.
API Access
Has API
API Access
Has API
Integrations
Sendcloud
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Sendcloud
Founded
2019
Country
Belgium
Website
www.traceybysendcloud.com
Vendor Details
Company Name
VPL
Country
United States
Website
getvpl.com/pharmaceutical-distribution-software/
