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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Enhance your connections with top-tier integrations and reporting tools to maximize the utility of your data. By establishing a unified source of truth, you can glean more actionable insights that facilitate a profound understanding of your customers and their financial paths, ultimately transforming engagement and enhancing the overall customer experience. Build a data-driven ecosystem at the heart of your sales and marketing efforts. Use these insights to analyze performance metrics and gain a clearer picture of your return on investment. Total Expert serves as a uniquely designed CRM and customer engagement platform tailored specifically for banks. Institutions that collaborate with Total Expert experience growth at 2.2 times the industry average, fostering stronger customer relationships, increasing retention rates, and achieving higher levels of customer satisfaction—all through a balanced blend of digital and human interactions. This approach not only streamlines operations but also ensures that customer needs are prioritized at every touchpoint.

Description

Our automation solutions seamlessly connect with current record management systems, like the loan origination system (LOS), to facilitate data-driven workflows that enhance both loan processing speed and precision. By leveraging advanced marketing automation and engagement technologies, alongside multi-channel communication, we foster enduring relationships that lead to increased referrals, improved customer retention, and a higher volume of closed loans. Velma CRM is dedicated to cultivating robust connections for Loan Officers, which ultimately creates a continuous stream of repeat and referral business. With automated marketing campaigns, effective communication tactics, an intuitive user interface, and accessible marketing tools, maintaining customer loyalty becomes a straightforward task. Velma CRM excels in delivering top-notch marketing management and messaging while integrating smoothly into your existing business processes, ensuring that your operations run effortlessly. This comprehensive approach not only boosts efficiency but also empowers Loan Officers to focus on what they do best: building meaningful connections with clients.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

TrustEngine
COZYROC SSIS+ Suite

Integrations

TrustEngine
COZYROC SSIS+ Suite

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Total Expert

Founded

2012

Country

United States

Website

totalexpert.com

Vendor Details

Company Name

Velma

Founded

2006

Country

United States

Website

www.meetvelma.com

Product Features

Financial CRM

Account Alerts
Asset Management
Expense Tracking
Household Tracking
Influence Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments
Territory Management

Mortgage and Loans

Amortization Schedule
Client Database
Closing Documents
Commercial Mortgages
Contact Management
Credit Reporting
Customer Statements
Document Management
Electronic Applications
Government Loans
Loan Origination
Loan Servicing
Pipeline Management
Pre-Qualification
Refinance Management
Residential Mortgages

Product Features

Mortgage and Loans

Amortization Schedule
Client Database
Closing Documents
Commercial Mortgages
Contact Management
Credit Reporting
Customer Statements
Document Management
Electronic Applications
Government Loans
Loan Origination
Loan Servicing
Pipeline Management
Pre-Qualification
Refinance Management
Residential Mortgages

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