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Description

Tonzio gives Windows-focused IT teams one operational view across endpoints, networks, support requests, and common workplace controls. Teams can inventory devices and software, inspect hardware and update state, diagnose performance, track latency, packet loss, jitter, speed and uptime, and extend site monitoring with network sentinels. Built-in Helpdesk adds email-driven tickets, queues, SLAs, attachments and linked-device context. Tonzio also supports centralized Outlook email signatures and managed website-blocking rules. Events, notifications, assets, dashboards, reports, exports, webhooks and a scoped Client API connect the evidence to day-to-day IT workflows. Security and configuration views cover supported controls such as antivirus, firewall, BitLocker, UAC, screen lock, MFA, login protection, session revocation and account audit history.

Description

The WWS module provides comprehensive management of the entire self-service network, allowing for the activation of alert systems and the configuration of automatic response protocols. It facilitates diagnostics and technical navigation for individual machines, along with monitoring the virtual and physical status of ATMs and their associated devices. Furthermore, it allows for network diagnostics, assessing performance metrics, counting the number of ATMs connected to each node, and ensuring efficient load balancing across all nodes while keeping track of application statuses. Users can configure automated responses triggered by specific events, such as sending emails or SMS alerts when certain thresholds are met, and rebooting devices when anomalies are detected. Additionally, the system enables remote control actions for ATMs, providing the ability to check device statuses and perform reboots as needed. It also generates alerts for any detected anomalies or errors, ensuring prompt attention to potential issues. This robust monitoring and control framework ultimately enhances the reliability and efficiency of the self-service network.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$29
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Tonzio

Founded

2025

Country

Newark, Delaware, United States

Website

www.tonzio.com

Vendor Details

Company Name

Auriga

Country

United States

Website

www.aurigaspa.com/en/banking/products-and-solutions/network-monitoring-and-fraud-management/wws-proactive-monitoring-manager/

Product Features

Email Signature

Auto Update Yes 
Campaign Specific Signature No 
Content Creation Yes 
Image Management Yes 
Legal Disclaimer No 
Signature Management Yes 
Social Media No 
Templates Yes 

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums No 
Customizable Branding No 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat No 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

IT Asset Management

Asset Tracking Yes 
Audit Management Yes 
Compliance Management No 
Configuration Management Yes 
Contract/License Management Yes 
Cost Tracking No 
Depreciation Management No 
IT Service Management Yes 
Inventory Management Yes 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management Yes 

Network Monitoring

Bandwidth Monitoring Yes 
Baseline Manager No 
Diagnostic Tools Yes 
IP Address Monitoring No 
Internet Usage Monitoring Yes 
Real Time Analytics Yes 
Resource Management No 
SLA Monitoring No 
Server Monitoring No 
Uptime Monitoring Yes 
Web Traffic Reporting No 

Web Content Filtering

Antivirus No 
Automated Blacklist No 
Browser-based Management Portal Yes 
Category / Keyword Filters No 
LDAP Integration No 
Multi-Language Filtering No 
Reporting / Analytics No 
Roles / Permissions Yes 
SSL Inspection No 
Time-based Controls No 
VPN Blocking No 
White Label No 
Whitelisting No 

Product Features

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools No 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics No 
Resource Management No 
SLA Monitoring No 
Server Monitoring No 
Uptime Monitoring No 
Web Traffic Reporting No 

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