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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Timworks stands out as the premier client support and communication application designed to make customer support a breeze, featuring secure audit trails and unlimited client access. With its seamless integration into your favorite tools, Timworks enhances your workflow, allowing you to operate more swiftly and effectively. You can effortlessly send invoices directly from the chat to platforms like Dext or HubDoc in mere moments. Rest assured that your clients' data is protected with Timworks, which is fully compliant with GDPR standards, ensuring you're always prepared for audits while safeguarding sensitive information. Say goodbye to endless email exchanges; our real-time communication feature not only demonstrates your commitment to clients but also enables you to address their inquiries within seconds. By simply adding a colleague to the relevant client accounts, you can enjoy some much-needed downtime. Additionally, your clients will benefit from the support of our ChatGPT-powered assistant, which is equipped to handle inquiries and questions, ultimately saving you valuable hours each week and enhancing overall productivity. With Timworks, both you and your clients are set to experience a significant boost in efficiency and satisfaction.

Description

Viven develops personalized "Digital Twins" for employees by crafting unique language models that draw from their actual work activities, including emails, meetings, documents, and chat conversations, allowing these twins to emulate the individual's thinking, writing style, and behavior. Acting as an ever-present assistant, the twin remembers essential details, prepares users for upcoming meetings, prompts teams when projects stall, composes follow-up messages, and enables colleagues to inquire directly, ensuring workflow continuity even in the absence of the original employee. The platform offers enterprise-grade deployment solutions, accommodating SaaS, private VPC, or on-premises setups, all equipped with meticulous role-based access controls, comprehensive audit trails, and robust data governance mechanisms. Viven also seamlessly integrates with various tools such as Gmail, Slack, Microsoft Teams, Outlook, Google Drive, OneDrive, Jira, Salesforce, and many more, providing the twin with a holistic perspective of the user’s work environment. This integration enhances productivity by allowing the twin to function effectively across different applications, ensuring that the employee's presence is felt even when they are not actively engaged.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Slack
AutoEntry
Box
ChatGPT
Clari
Confluence
Datamolino
Dext Commerce
Gmail
Google Calendar
Google Drive
Google Meet
Hubdoc
Jira
Microsoft OneDrive
Microsoft Outlook
Microsoft Teams
Salesforce
Xero
Zoom

Integrations

Slack
AutoEntry
Box
ChatGPT
Clari
Confluence
Datamolino
Dext Commerce
Gmail
Google Calendar
Google Drive
Google Meet
Hubdoc
Jira
Microsoft OneDrive
Microsoft Outlook
Microsoft Teams
Salesforce
Xero
Zoom

Pricing Details

$63.84 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Timworks

Country

United Kingdom

Website

www.timworks.com

Vendor Details

Company Name

Viven

Founded

2025

Country

United States

Website

viven.ai/

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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