Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ThunderPhone is an advanced voice AI platform designed to effectively manage real-world phone conversations with exceptional precision, robust adherence to instructions, and fluid dialogue. By integrating various transcripts with direct audio-to-LLM input, it significantly reduces the chances of errors arising from addresses, spellings, accents, background noise, and unclear speech. Users can make and receive calls, execute large-scale outbound campaigns with pacing and retries, and operate seamlessly through traditional telephony or within websites and applications, all while supporting over 40 languages, accommodating accents, mixed-language scenarios, and even switching languages mid-conversation. The system adeptly handles interruptions, backchannels, cross-talk, voicemail, screeners, keypad inputs, warm and cold transfers, and transitions to human agents without losing context. Additionally, agents benefit from built-in retrieval capabilities to access information from uploaded documents, while live supervision features allow operators to monitor calls and provide real-time assistance to the AI, ensuring that conversations are both effective and well-managed. This comprehensive approach enhances communication efficiency, making ThunderPhone a versatile tool for businesses aiming to improve their customer interactions.
Description
VoiceOI serves as a comprehensive web-based solution tailored for the development and execution of outbound voice bots designed for various sectors such as call centers, BPOs, lead generation teams, and other outbound operations. Users can craft recorded-voice bots equipped with branching scripts or utilize conversational AI agents via an intuitive visual builder, allowing them to simulate call flows for testing purposes and execute campaigns through platforms like VICIdial or a SIP carrier. The bots are capable of qualifying leads, identifying answering machines, addressing verbal do-not-call requests, and seamlessly transferring qualified callers to human representatives. The platform also facilitates bulk provisioning and outcome write-back in VICIdial, offers campaign management tools, maintains call records and transcripts, provides optional AI-voice disclosure, and allows Google Sheets exports for those on qualifying plans. With a pricing model based on prepaid fees for each concurrent bot, users are also responsible for separate carrier charges. Geared specifically towards outbound calling, the functionalities of the bots, telephony features, and workflows differ depending on the selected plan, ensuring that users can tailor their experience to meet specific needs. Overall, VoiceOI is an innovative platform that enhances efficiency in outbound communication efforts.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Asterisk
No
Google Sheets
No
Telnyx
No
Twilio
No
VICIdial
No
Integrations
Asterisk
Yes
Google Sheets
Yes
Telnyx
Yes
Twilio
Yes
VICIdial
Yes
Pricing Details
2¢ per minute
Free Trial
No
Free Version
Yes
Pricing Details
$30/month/bot
Prepaid monthly per concurrent bot; list prices range from $25 to $155 per bot, depending on bot type and connection. Volume discounts may apply. Carrier call minutes are billed separately.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ThunderPhone
Country
United States
Website
thunderphone.com
Vendor Details
Company Name
VoiceOI
Founded
2026
Country
Pakistan
Website
voiceoi.com