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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Sami serves as an AI receptionist tailored for vacation rental hosts and property managers, developed by TheReach.ai in Málaga. This innovative platform efficiently manages guest interactions through various channels such as phone calls, WhatsApp (utilizing Meta's Business API), website chat, and Google reviews, all from a centralized dashboard that operates around the clock and supports over 100 languages. Sami seamlessly integrates with property management systems like Hostaway, Beds24, Smoobu, and iGMS to verify real-time availability, provide rate quotes, and facilitate direct bookings during guest conversations. Hosts have the flexibility to personalize responses for each property by incorporating their own FAQs and house rules into the system. What distinguishes TheReach is its two standout features: each evening, Sami delivers a concise 90-second voice briefing to property managers, summarizing the day's guest activities and highlighting any urgent matters. Additionally, through the Claude MCP integration, managers can link their TheReach data to Claude Desktop, enabling them to pose straightforward questions regarding call trends, potential conversion obstacles, and guest inquiries that remain unanswered. The platform adheres strictly to GDPR regulations, ensuring that user data is handled securely and responsibly. This commitment to privacy helps build trust between hosts and guests, further enhancing the overall experience.

Description

Veloce serves as a comprehensive hospitality operations platform tailored for operators of short-term rentals and boutique lodgings who manage multiple properties. By integrating guest communications, staff coordination, and property records, it streamlines various operational tasks. Teams can efficiently log guest inquiries or maintenance requests, assign housekeeping duties, and communicate with guests through platforms like WhatsApp or voice calls. Additionally, a web portal is available for configuration and reporting needs. The platform encompasses features such as property calendars, reservation handling, synchronization of channels, direct booking capabilities, and expense management. It is specifically crafted to enhance daily operations, eliminating the need for a distinct property management system. Operators and managers can maintain oversight of activities while staff members focus on delivering exceptional guest services and ensuring timely property turnovers. Furthermore, Veloce maintains detailed property histories that link reported issues to specific stays, equipping teams with a comprehensive record of their operational activities. This ability to track and analyze past incidents enhances overall service quality and property management efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Beds24 Yes 
Hostaway Yes 
Smoobu Yes 
iGMS Yes 

Integrations

Beds24 No 
Hostaway No 
Smoobu No 
iGMS No 

Pricing Details

€49/month
Free Trial No 
Free Version Yes 

Pricing Details

$18/property/month
$18 per property per month.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

TheReach.ai

Founded

2023

Country

Spain

Website

www.thereach.ai

Vendor Details

Company Name

Veloce

Founded

2026

Country

United States

Website

www.veloce7.com

Product Features

Vacation Rental

Contact Management No 
Fee / Commission Management No 
Guest Reviews / Ratings No 
Housekeeping Management No 
Lead Management No 
Owner Statements No 
Payment Processing No 
Property Database No 
Reservations Management No 
Vendor Management No 
Work Order Management No 

Product Features

Vacation Rental

Contact Management No 
Fee / Commission Management No 
Guest Reviews / Ratings No 
Housekeeping Management No 
Lead Management No 
Owner Statements No 
Payment Processing No 
Property Database No 
Reservations Management No 
Vendor Management No 
Work Order Management No 

Alternatives

Alternatives

No Alternatives
Smoobu Reviews

Smoobu

Smoobu GmbH