Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Sami serves as an AI receptionist tailored for vacation rental hosts and property managers, developed by TheReach.ai in Málaga. This innovative platform efficiently manages guest interactions through various channels such as phone calls, WhatsApp (utilizing Meta's Business API), website chat, and Google reviews, all from a centralized dashboard that operates around the clock and supports over 100 languages.
Sami seamlessly integrates with property management systems like Hostaway, Beds24, Smoobu, and iGMS to verify real-time availability, provide rate quotes, and facilitate direct bookings during guest conversations. Hosts have the flexibility to personalize responses for each property by incorporating their own FAQs and house rules into the system.
What distinguishes TheReach is its two standout features: each evening, Sami delivers a concise 90-second voice briefing to property managers, summarizing the day's guest activities and highlighting any urgent matters. Additionally, through the Claude MCP integration, managers can link their TheReach data to Claude Desktop, enabling them to pose straightforward questions regarding call trends, potential conversion obstacles, and guest inquiries that remain unanswered.
The platform adheres strictly to GDPR regulations, ensuring that user data is handled securely and responsibly. This commitment to privacy helps build trust between hosts and guests, further enhancing the overall experience.
Description
Veloce serves as a comprehensive hospitality operations platform tailored for operators of short-term rentals and boutique lodgings who manage multiple properties. By integrating guest communications, staff coordination, and property records, it streamlines various operational tasks. Teams can efficiently log guest inquiries or maintenance requests, assign housekeeping duties, and communicate with guests through platforms like WhatsApp or voice calls. Additionally, a web portal is available for configuration and reporting needs. The platform encompasses features such as property calendars, reservation handling, synchronization of channels, direct booking capabilities, and expense management. It is specifically crafted to enhance daily operations, eliminating the need for a distinct property management system. Operators and managers can maintain oversight of activities while staff members focus on delivering exceptional guest services and ensuring timely property turnovers. Furthermore, Veloce maintains detailed property histories that link reported issues to specific stays, equipping teams with a comprehensive record of their operational activities. This ability to track and analyze past incidents enhances overall service quality and property management efficiency.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Beds24
No
Hostaway
No
Smoobu
No
iGMS
No
Pricing Details
€49/month
Free Trial
No
Free Version
Yes
Pricing Details
$18/property/month
$18 per property per month.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
TheReach.ai
Founded
2023
Country
Spain
Website
www.thereach.ai
Vendor Details
Company Name
Veloce
Founded
2026
Country
United States
Website
www.veloce7.com
Product Features
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
No
Lead Management
No
Owner Statements
No
Payment Processing
No
Property Database
No
Reservations Management
No
Vendor Management
No
Work Order Management
No
Product Features
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
No
Lead Management
No
Owner Statements
No
Payment Processing
No
Property Database
No
Reservations Management
No
Vendor Management
No
Work Order Management
No
Alternatives
Alternatives
No Alternatives