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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

The Service Pilot serves as a comprehensive CRM and automation solution tailored for service-oriented businesses, seamlessly integrating leads, quotes, scheduling, invoicing, payments, customer feedback, communication, reporting, and growth processes. This platform is designed to enhance efficiency for various home-service sectors such as window cleaning, pressure washing, gutter maintenance, lawn care, HVAC, plumbing, roofing, cleaning services, contractors, and pool maintenance, enabling them to provide quicker quotes, better scheduling, automated follow-ups, streamlined payment collection, and foster customer loyalty all from a single interface. By simplifying these essential tasks, the Service Pilot empowers businesses to focus on delivering excellent service while driving growth and maintaining strong customer relationships.

Description

Trades Operator is a cloud-based software solution designed specifically for home-service contractors, focusing on sectors like HVAC, plumbing, electrical, and cleaning services. Its primary objective is to integrate customer interactions and marketing efforts with on-the-ground operations and financial management within a unified platform. Features promoted include the ability to record calls, provide transcripts and summaries, follow up on missed calls, attribute calls to specific sources, and seamlessly sync advertising with Google and Meta. The envisioned workflow encompasses various aspects such as booking, dispatching, estimating, invoicing, payment processing, job costing, accounting, and AI-assisted searches and draft follow-ups, with all critical decisions requiring human oversight or approval. Targeting owner-operated service businesses that typically have around three to ten service vehicles, it aims to streamline their operational efficiency. However, the vendor has indicated that some features related to job management, accounting, and command-center functionalities are still under development, meaning not all advertised capabilities may be readily accessible at this time. As a result, users should remain informed about updates and new feature releases as they become available.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Google Ads No 
Meta Ads No 

Integrations

Google Ads Yes 
Meta Ads Yes 

Pricing Details

$147/month
Free Trial Yes 
Free Version No 

Pricing Details

Design Partners receive free access for the first 12 months; availability is limited. Standard plan pricing is discussed during a demo.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

The Service Pilot

Website

theservicepilot.com

Vendor Details

Company Name

Trades Operator

Founded

2026

Country

United States

Website

tradesoperator.com

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Product Features

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Alternatives

Alternatives