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Average Ratings 0 Ratings
Description
TextBack offers a solution for local businesses that rely on phone communication by allowing them to automatically respond to missed, busy, and after-hours calls with text messages and a collaborative inbox. Callers can engage in a two-way dialogue, request callbacks, obtain quotes, send images, or schedule appointments based on available time slots. The platform accommodates conversations in both English and Spanish, features AI-generated responses that require business approval prior to dispatch, and includes follow-up communications, reminders for quotes and appointments, as well as requests for reviews once services are completed. Additionally, businesses gain access to a built-in website, a lead-form inbox, and an option for directory listings. To enhance operational efficiency, TextBack delivers weekly activity summaries and urgent message notifications tailored for trades such as HVAC, plumbing, electrical work, and roofing, among other local service sectors, ensuring that businesses stay connected and responsive to customer needs. This comprehensive service not only streamlines communication but also helps businesses enhance customer relationships and improve service delivery.
Description
TextBolt is an innovative cloud-based service that allows businesses to convert emails into SMS messages, enabling them to send texts seamlessly from platforms like Gmail, Outlook, or any other email system. It facilitates two-way communication by directing replies back to the sender’s email inbox, eliminating the need for a dedicated messaging application. Organizations utilize this service for various purposes, including sending appointment reminders, confirming bookings, following up with customers, and distributing operational alerts from monitoring tools, alarm systems, web forms, and additional email-compatible platforms. Moreover, TextBolt enables business communication to mobile devices throughout both the United States and Canada, ensuring broad accessibility for companies engaging with their customers effectively. This versatility makes it an essential tool for modern business communication strategies.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Apple Mail
No
Gmail
No
Google Contacts
No
Microsoft Outlook
No
Thunderbird
No
Integrations
Apple Mail
Yes
Gmail
Yes
Google Contacts
Yes
Microsoft Outlook
Yes
Thunderbird
Yes
Pricing Details
$49/month
The founding plan costs $49 per month, locked while subscribed. A one-time $25 carrier-registration fee applies when registration is filed. The 7-day free trial starts when the service texts back the first missed call; cancel before the trial ends to avoid the subscription charge.
Free Trial
Yes
Free Version
No
Pricing Details
$29/month
Basic is $29/month for 500 message credits, or $23.20/month billed annually. Standard is $49/month for 1,000 credits; Professional is $99/month for 2,500 credits. Enterprise pricing is custom for 5,000+ credits per month, starting at $0.030 per segment. An optional toll-free number costs $45/year; additional carrier charges may apply.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
GoTextBack
Country
United States
Website
gotextback.com
Vendor Details
Company Name
TextBolt
Founded
2022
Country
Brampton, Ontario, Canada
Website
textbolt.com