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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

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Description

TextBack offers a solution for local businesses that rely on phone communication by allowing them to automatically respond to missed, busy, and after-hours calls with text messages and a collaborative inbox. Callers can engage in a two-way dialogue, request callbacks, obtain quotes, send images, or schedule appointments based on available time slots. The platform accommodates conversations in both English and Spanish, features AI-generated responses that require business approval prior to dispatch, and includes follow-up communications, reminders for quotes and appointments, as well as requests for reviews once services are completed. Additionally, businesses gain access to a built-in website, a lead-form inbox, and an option for directory listings. To enhance operational efficiency, TextBack delivers weekly activity summaries and urgent message notifications tailored for trades such as HVAC, plumbing, electrical work, and roofing, among other local service sectors, ensuring that businesses stay connected and responsive to customer needs. This comprehensive service not only streamlines communication but also helps businesses enhance customer relationships and improve service delivery.

Description

TextBolt is an innovative cloud-based service that allows businesses to convert emails into SMS messages, enabling them to send texts seamlessly from platforms like Gmail, Outlook, or any other email system. It facilitates two-way communication by directing replies back to the sender’s email inbox, eliminating the need for a dedicated messaging application. Organizations utilize this service for various purposes, including sending appointment reminders, confirming bookings, following up with customers, and distributing operational alerts from monitoring tools, alarm systems, web forms, and additional email-compatible platforms. Moreover, TextBolt enables business communication to mobile devices throughout both the United States and Canada, ensuring broad accessibility for companies engaging with their customers effectively. This versatility makes it an essential tool for modern business communication strategies.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Apple Mail No 
Gmail No 
Google Contacts No 
Microsoft Outlook No 
Thunderbird No 

Integrations

Apple Mail Yes 
Gmail Yes 
Google Contacts Yes 
Microsoft Outlook Yes 
Thunderbird Yes 

Pricing Details

$49/month
The founding plan costs $49 per month, locked while subscribed. A one-time $25 carrier-registration fee applies when registration is filed. The 7-day free trial starts when the service texts back the first missed call; cancel before the trial ends to avoid the subscription charge.
Free Trial Yes 
Free Version No 

Pricing Details

$29/month
Basic is $29/month for 500 message credits, or $23.20/month billed annually. Standard is $49/month for 1,000 credits; Professional is $99/month for 2,500 credits. Enterprise pricing is custom for 5,000+ credits per month, starting at $0.030 per segment. An optional toll-free number costs $45/year; additional carrier charges may apply.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

GoTextBack

Country

United States

Website

gotextback.com

Vendor Details

Company Name

TextBolt

Founded

2022

Country

Brampton, Ontario, Canada

Website

textbolt.com

Product Features

Product Features

Alternatives

Alternatives

Textlocal Reviews

Textlocal

5.0 out of 5 stars