Compare Text vs. Yasna

Most platforms close tickets. Text closes sales. It’s an AI customer service platform - AI agent, live chat, help desk, and reporting in one place. Automate support, capture leads, and generate revenue from conversations that most platforms just close. Your support team talks to more buyers in a week than most sales teams see in a month. Most businesses call that a cost center. We call it an opportunity. • AI agent — resolves FAQs, returns, and order status end to end, so your team handles only what needs a human • Live chat — triggers proactive conversations based on visitor behavior, so browsers convert before they leave • Help desk — routes every conversation to the right agent with full context, so nothing gets lost • Copilot — works alongside agents, suggesting replies and surfacing customer history, so every response is accurate and fast • Lead capture — qualifies visitors after hours, so every follow-up starts with context, not a cold opener • Workflows — connects Text to your tools so routing, tagging, and notifications run automatically • Product recommendations — surfaced in chat from catalog data, so every support conversation is a sales opportunity • Intent-based routing — scores and routes conversations automatically, so high-value chats reach the right person instantly All channels in one inbox. AI tone and behavior are fully configurable. Real-time supervision, human takeover at any point. A support operation that runs 24/7, qualifies every lead, recovers abandoned carts, and generates measurable revenue. Quick and easy setup. No engineers required. • 35,000+ companies - PayPal, IKEA, Mercedes-Benz. • 14-day free trial, no credit card required.

We have developed Yasna, an AI agent with a strong sense of empathy, capable of conducting numerous high-quality interviews in just a few hours. By simply providing instructions, you can have Yasna engage with as many participants as you require, who can respond via a user-friendly messenger-style chat interface. Once the interviews are complete, Yasna efficiently processes the collected data, enabling you to immediately begin your creative analysis or to integrate the findings into your existing workflows seamlessly. Yasna is designed to adeptly handle the complexities of human conversation. She adjusts her approach based on the responses she receives, exhibiting the adaptability and intuition of a human moderator—she is keenly aware when answers lack depth and will ask follow-up questions until she has gathered adequate information. Moreover, Yasna maintains a strong focus throughout each session. She consistently reflects on the study’s goals, ensuring that the discussions remain relevant and that the information obtained is both valuable and insightful. With her ability to sustain meaningful dialogue, Yasna enhances the quality of data collection significantly.