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Description
TenantText is a communication platform powered by AI that streamlines interactions between tenants and property managers through text messaging, removing the necessity for apps, logins, or complicated systems. This service allows residents to communicate their inquiries and receive prompt, intelligent responses to frequently asked questions about balances, policies, parking, or maintenance issues, offering swift assistance without the need for staff involvement. The AI assistant is specially trained on property-specific documents, including lease agreements, rules, FAQs, and maintenance protocols, which enables it to provide precise and context-sensitive answers while also assisting tenants in troubleshooting common problems. Additionally, TenantText can gather comprehensive maintenance requests, complete with descriptions and images, ensuring that property teams are equipped with thorough information from the outset, allowing them to prioritize and address issues more effectively. This innovative platform not only enhances communication but also fosters a more efficient relationship between tenants and property management teams.
Description
The Resident Engagement Platform by Tyler Technologies serves as a comprehensive digital hub that links residents to various state and local services. By utilizing a centralized digital identity and access management system, users can log in once to gain entry to customized portals that provide relevant services, forms, and resources. Personalization engines are integrated to deliver tailored content and notifications, while features like secure payment processing and digital wallet capabilities allow users to complete bill payments and submit fees seamlessly within the platform. Additionally, two-way messaging and chatbot support, along with accessible design elements, ensure that inquiries and transactions are managed both efficiently and inclusively. Administrators benefit from configurable dashboards that enable them to oversee content, workflows, and user roles without the need for custom development, while real-time analytics help to monitor engagement metrics and identify opportunities for enhancing service delivery. This combination of features fosters a more connected and responsive community experience for all users.
API Access
Has API
API Access
Has API
Pricing Details
$59 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
TenantText
Country
United States
Website
www.tenanttext.com
Vendor Details
Company Name
Tyler Technologies
Country
United States
Website
www.tylertech.com/solutions/transformative-technology/resident-experience/resident-engagement-platform