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Description
For an extended period, TELLERGRAPH has established itself as the benchmark for tools designed for branch staffing. Its implementation spans across numerous financial institutions and even extends to the phone support and order departments of various non-bank organizations. This versatile tool is ideal for any environment where customers experience wait times for service. The TELLERGRAPH Teller Staffing Model operates on a PC, calculating optimal staffing levels based on predetermined maximum wait times and other criteria specified by the bank. The software visually represents staffing needs throughout the day, segmented by each day of the week. These visualizations enable a comparison between current staffing levels and proposed schedules, assisting in optimizing both customer service and staff efficiency. Additionally, service and activity benchmarks can be tailored for different locations, accommodating up to four service areas per branch, thus providing a comprehensive view of staffing and scheduling data. This flexibility ensures that each branch can effectively meet its unique operational demands.
Description
iStaff offers a staffing software solution enriched with business intelligence designed specifically for staffing agencies involved in daily and weekly pay, skilled labor, medical staffing, and PEO services; it includes features such as applicant tracking and comprehensive payroll management. The metrics related to staffing businesses are crucial as they reveal the paths of both success and failure. Key Performance Indicators (KPIs) serve as essential tools for staffing agencies, highlighting the performance of each branch within the organization and shedding light on the factors leading to triumph or setbacks in a multi-office environment. iStaff's Business Intelligence platform empowers clients by providing fresh insights that facilitate informed decision-making for their operations. With visually appealing graphs and charts, users can easily assess branch profitability, identify which KPIs require enhancement, and recognize those that are performing well, making it simpler to determine the most effective strategies. Additionally, this level of analysis fosters a deeper understanding of the overall health of the staffing business, allowing leaders to adapt and thrive in a competitive market.
API Access
Has API
API Access
Has API
Integrations
Stackpile
Pricing Details
$10000 one-time payment
Free Trial
Free Version
Pricing Details
$59 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Castle Creative Services
Founded
1981
Country
United States
Website
www.castlecreative.com/tellergraph.htm
Vendor Details
Company Name
Staffing Software
Founded
1999
Country
United States
Website
istaff.io
Product Features
Banking
ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring
Product Features
Applicant Tracking
Assessments
Background Screening
Candidate Management
Collaboration Tools
Internal HR
Interview Management
Interview Scheduling
Job Board Posting
Job Requisition
Onboarding
Recruiting Firms
Reference Checking
Resume Parsing
Resume Search
Self Service Portal
Workflow Management
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
Recruiting
Assessments
Background Screening
CRM
Interaction Tracking
Internal HR
Interview Management
Job Board Posting
Job Requisition
Onboarding
Recruiting Firms
Reference Checking
Resume Parsing
Self Service Portal