Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
For an extended period, TELLERGRAPH has established itself as the benchmark for tools designed for branch staffing. Its implementation spans across numerous financial institutions and even extends to the phone support and order departments of various non-bank organizations. This versatile tool is ideal for any environment where customers experience wait times for service. The TELLERGRAPH Teller Staffing Model operates on a PC, calculating optimal staffing levels based on predetermined maximum wait times and other criteria specified by the bank. The software visually represents staffing needs throughout the day, segmented by each day of the week. These visualizations enable a comparison between current staffing levels and proposed schedules, assisting in optimizing both customer service and staff efficiency. Additionally, service and activity benchmarks can be tailored for different locations, accommodating up to four service areas per branch, thus providing a comprehensive view of staffing and scheduling data. This flexibility ensures that each branch can effectively meet its unique operational demands.
Description
WhosOffice makes it easy to schedule employees so you have the right staff for every shift. Optimize staffing levels for the best productivity balance. Reduce the time required to fill staffing gaps, and manage annual leaves. You can see exactly where you are working from any location, at any time. WhosOffice empowers people so they can work at their best and increase productivity. You can easily coordinate all aspects of your workforce with our easy-to-use leave management tools and communication tools. Are you always on the move? WhosOffice's employee planning software is available on any device, whether it's a mobile, tablet, or desktop computer. It offers reliable and flexible planning tools that can be used anywhere, anytime. In minutes, you can create employee schedules and team rotas. WhosOffice makes it easy to manage tasks, avoid conflicts, choose the right skill sets, set staffing levels and manage tasks.
API Access
Has API
API Access
Has API
Integrations
Auth0
Google
Microsoft Entra ID Protection
Okta
OneLogin
Stackpile
Integrations
Auth0
Google
Microsoft Entra ID Protection
Okta
OneLogin
Stackpile
Pricing Details
$10000 one-time payment
Free Trial
Free Version
Pricing Details
$2.7/user/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Castle Creative Services
Founded
1981
Country
United States
Website
www.castlecreative.com/tellergraph.htm
Vendor Details
Company Name
X:drive Computing
Founded
1999
Country
United Kingdom
Website
www.whosoffice.com
Product Features
Banking
ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring
Product Features
Attendance Tracking
Absence Management
Calendar Management
Employee Scheduling
Employee Time Clock
FMLA Tracking
Overtime Tracking
Reporting/Analytics
Self Service Portal
Time Tracking
Timesheets
Vacation / Leave Tracking