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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

For an extended period, TELLERGRAPH has established itself as the benchmark for tools designed for branch staffing. Its implementation spans across numerous financial institutions and even extends to the phone support and order departments of various non-bank organizations. This versatile tool is ideal for any environment where customers experience wait times for service. The TELLERGRAPH Teller Staffing Model operates on a PC, calculating optimal staffing levels based on predetermined maximum wait times and other criteria specified by the bank. The software visually represents staffing needs throughout the day, segmented by each day of the week. These visualizations enable a comparison between current staffing levels and proposed schedules, assisting in optimizing both customer service and staff efficiency. Additionally, service and activity benchmarks can be tailored for different locations, accommodating up to four service areas per branch, thus providing a comprehensive view of staffing and scheduling data. This flexibility ensures that each branch can effectively meet its unique operational demands.

Description

Ur Timesheet is a comprehensive software solution for shift scheduling and timesheet management, specifically designed for staffing agencies and various businesses overseeing hourly workforces. Employers can efficiently create deployments, assign employees, publish available shifts, and handle call-outs, with job sites featuring integrated maps, directions, and geofenced clock-in capabilities. Workers are empowered to view and accept shifts, swap them as needed, clock in at designated work locations, and establish a verified work history. Furthermore, completed shift records seamlessly transform into timesheets and payroll records, enabling managers to export this data in Excel or PDF formats. A dedicated client portal allows customers to request staffing services and monitor positions as they get filled. This versatile product, available on web, iPhone, and Android platforms, caters to industries such as event staffing, security, construction, hospitality, cleaning, restaurants, warehouses, and logistics. The Pro version includes an advanced AI assistant named Chief of Staff, which analyzes the schedule, roster, and operational rules, drafts potential staffing adjustments along with associated costs, and awaits managerial approval prior to finalizing bookings. This streamlined approach not only enhances efficiency but also ensures that staffing decisions are data-driven and well-informed.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Stackpile Yes 

Integrations

Stackpile No 

Pricing Details

$10000 one-time payment
Free Trial No 
Free Version No 

Pricing Details

$19/month
Standard is $3.50 per deployed worker per month, with a $19 monthly minimum. Pro is $6 per deployed worker per month, with a $49 minimum. The free tier covers up to five deployed workers per month.
Free Trial No 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Castle Creative Services

Founded

1981

Country

United States

Website

www.castlecreative.com/tellergraph.htm

Vendor Details

Company Name

Ur Timesheet

Country

Canada

Website

urtimesheet.com

Product Features

Banking

ATM Management No 
Compliance Tracking Yes 
Corporate Banking Yes 
Credit Card Management No 
Credit Union No 
Investment Banking No 
Multi-Branch No 
Online Banking No 
Private Banking No 
Retail Banking No 
Risk Management No 
Securities Management No 
Transaction Monitoring No 

Product Features

Employee Scheduling

Appointment Management No 
Automated Scheduling No 
Calendar Management No 
Employee Database No 
Group Scheduling No 
Messaging No 
Mobile Access No 
Payroll Management No 
Reporting/Analytics No 
Resource Management No 
Schedule Distribution No 
Scheduling No 
Shift Scheduling No 
Shift Swapping No 
Time Clock No 
Time Tracking No 
Vacation / Leave Tracking No 

Time Clock

Biometric Recognition No 
Hourly Employee Tracking No 
Messaging No 
Mobile Access No 
Online Punch Card No 
Payroll Management No 
Punch card No 
Reporting/Analytics No 
Salaried Employee Tracking No 
Sick Leave Tracking No 
Vacation / Leave Tracking No 
Workstation Tracking No 

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