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Description
For an extended period, TELLERGRAPH has established itself as the benchmark for tools designed for branch staffing. Its implementation spans across numerous financial institutions and even extends to the phone support and order departments of various non-bank organizations. This versatile tool is ideal for any environment where customers experience wait times for service. The TELLERGRAPH Teller Staffing Model operates on a PC, calculating optimal staffing levels based on predetermined maximum wait times and other criteria specified by the bank. The software visually represents staffing needs throughout the day, segmented by each day of the week. These visualizations enable a comparison between current staffing levels and proposed schedules, assisting in optimizing both customer service and staff efficiency. Additionally, service and activity benchmarks can be tailored for different locations, accommodating up to four service areas per branch, thus providing a comprehensive view of staffing and scheduling data. This flexibility ensures that each branch can effectively meet its unique operational demands.
Description
The video displayed on the right provides a brief one-minute summary of Bridgeware's TempsPlus staffing and applicant tracking system. Like all software solutions, Bridgeware’s TempsPlus staffing management software requires continuous technical enhancements to adapt to industry shifts and evolving client needs. This adaptability is essential for staffing firms that must handle vast amounts of data, necessitating robust staffing software that functions as an effective content management system (CMS). Ongoing challenges related to data management, such as E-Verify, ACA, and the more recent FFCRA introduced in April 2020, underscore the importance of having a powerful staffing software solution. Established in 1983 as a CYMA accounting software dealership, our company, Bridgeware Systems Inc., began its journey with a staffing firm named “Stafkings” located in Binghamton, NY. While CYMA offered a solid accounting software package, there remained opportunities for enhancements and improvements to better serve our clients. As we continue to grow, our commitment to innovation ensures we stay ahead of the curve in meeting the demands of the staffing industry.
API Access
Has API
API Access
Has API
Pricing Details
$10000 one-time payment
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Castle Creative Services
Founded
1981
Country
United States
Website
www.castlecreative.com/tellergraph.htm
Vendor Details
Company Name
Bridgeware Systems
Website
www.bridgeware.net
Product Features
Banking
ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring
Product Features
Applicant Tracking
Assessments
Background Screening
Candidate Management
Collaboration Tools
Internal HR
Interview Management
Interview Scheduling
Job Board Posting
Job Requisition
Onboarding
Recruiting Firms
Reference Checking
Resume Parsing
Resume Search
Self Service Portal
Workflow Management
Recruiting
Assessments
Background Screening
CRM
Interaction Tracking
Internal HR
Interview Management
Job Board Posting
Job Requisition
Onboarding
Recruiting Firms
Reference Checking
Resume Parsing
Self Service Portal