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ease
features
design
support

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Write a Review

Description

For an extended period, TELLERGRAPH has established itself as the benchmark for tools designed for branch staffing. Its implementation spans across numerous financial institutions and even extends to the phone support and order departments of various non-bank organizations. This versatile tool is ideal for any environment where customers experience wait times for service. The TELLERGRAPH Teller Staffing Model operates on a PC, calculating optimal staffing levels based on predetermined maximum wait times and other criteria specified by the bank. The software visually represents staffing needs throughout the day, segmented by each day of the week. These visualizations enable a comparison between current staffing levels and proposed schedules, assisting in optimizing both customer service and staff efficiency. Additionally, service and activity benchmarks can be tailored for different locations, accommodating up to four service areas per branch, thus providing a comprehensive view of staffing and scheduling data. This flexibility ensures that each branch can effectively meet its unique operational demands.

Description

The video displayed on the right provides a brief one-minute summary of Bridgeware's TempsPlus staffing and applicant tracking system. Like all software solutions, Bridgeware’s TempsPlus staffing management software requires continuous technical enhancements to adapt to industry shifts and evolving client needs. This adaptability is essential for staffing firms that must handle vast amounts of data, necessitating robust staffing software that functions as an effective content management system (CMS). Ongoing challenges related to data management, such as E-Verify, ACA, and the more recent FFCRA introduced in April 2020, underscore the importance of having a powerful staffing software solution. Established in 1983 as a CYMA accounting software dealership, our company, Bridgeware Systems Inc., began its journey with a staffing firm named “Stafkings” located in Binghamton, NY. While CYMA offered a solid accounting software package, there remained opportunities for enhancements and improvements to better serve our clients. As we continue to grow, our commitment to innovation ensures we stay ahead of the curve in meeting the demands of the staffing industry.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Bullhorn Time & Expense No 
JobDiva No 
Stackpile Yes 

Integrations

Bullhorn Time & Expense Yes 
JobDiva Yes 
Stackpile No 

Pricing Details

$10000 one-time payment
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Castle Creative Services

Founded

1981

Country

United States

Website

www.castlecreative.com/tellergraph.htm

Vendor Details

Company Name

Bridgeware Systems

Website

www.bridgeware.net

Product Features

Banking

ATM Management No 
Compliance Tracking Yes 
Corporate Banking Yes 
Credit Card Management No 
Credit Union No 
Investment Banking No 
Multi-Branch No 
Online Banking No 
Private Banking No 
Retail Banking No 
Risk Management No 
Securities Management No 
Transaction Monitoring No 

Product Features

Applicant Tracking

Assessments No 
Background Screening No 
Candidate Management No 
Collaboration Tools No 
Internal HR No 
Interview Management No 
Interview Scheduling Yes 
Job Board Posting Yes 
Job Requisition No 
Onboarding No 
Recruiting Firms Yes 
Reference Checking No 
Resume Parsing Yes 
Resume Search Yes 
Self Service Portal No 
Workflow Management Yes 

Recruiting

Assessments No 
Background Screening No 
CRM No 
Interaction Tracking Yes 
Internal HR No 
Interview Management No 
Job Board Posting Yes 
Job Requisition No 
Onboarding No 
Recruiting Firms Yes 
Reference Checking No 
Resume Parsing Yes 
Self Service Portal No 

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