Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
For an extended period, TELLERGRAPH has established itself as the benchmark for tools designed for branch staffing. Its implementation spans across numerous financial institutions and even extends to the phone support and order departments of various non-bank organizations. This versatile tool is ideal for any environment where customers experience wait times for service. The TELLERGRAPH Teller Staffing Model operates on a PC, calculating optimal staffing levels based on predetermined maximum wait times and other criteria specified by the bank. The software visually represents staffing needs throughout the day, segmented by each day of the week. These visualizations enable a comparison between current staffing levels and proposed schedules, assisting in optimizing both customer service and staff efficiency. Additionally, service and activity benchmarks can be tailored for different locations, accommodating up to four service areas per branch, thus providing a comprehensive view of staffing and scheduling data. This flexibility ensures that each branch can effectively meet its unique operational demands.
Description
To run a successful, effective, and profitable staffing agency, it is essential to have intelligent and advanced staffing software. BWSI’s innovative TempWizard™ serves as a powerful tool to propel your staffing operations forward. This comprehensive, data-centric platform offers unparalleled transparency into your staffing agency, including details about temporary workers, clients, and significant historical data. The ideal staffing software should be intelligent, efficient, and adaptable to your growing needs. Lacking these crucial features in your staffing software can impede your agency's success rather than support it. Does your staffing software enable you to effortlessly store and access information about which contingent workers are qualified and available for the positions you need to fill? If your current software cannot efficiently gather and assign relevant data to specific employees, you may struggle to connect the right talent with the right opportunities promptly. It’s vital that you invest in a system that enhances your ability to navigate these challenges effectively.
API Access
Has API
No
API Access
Has API
No
Integrations
Stackpile
No
Pricing Details
$10000 one-time payment
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Castle Creative Services
Founded
1981
Country
United States
Website
www.castlecreative.com/tellergraph.htm
Vendor Details
Company Name
BWSI
Country
United States
Website
www.bwsi.com/staffing_software.html
Product Features
Banking
ATM Management
No
Compliance Tracking
Yes
Corporate Banking
Yes
Credit Card Management
No
Credit Union
No
Investment Banking
No
Multi-Branch
No
Online Banking
No
Private Banking
No
Retail Banking
No
Risk Management
No
Securities Management
No
Transaction Monitoring
No
Product Features
Applicant Tracking
Assessments
No
Background Screening
No
Candidate Management
No
Collaboration Tools
No
Internal HR
No
Interview Management
No
Interview Scheduling
Yes
Job Board Posting
Yes
Job Requisition
No
Onboarding
No
Recruiting Firms
No
Reference Checking
No
Resume Parsing
No
Resume Search
No
Self Service Portal
No
Workflow Management
Yes
Recruiting
Assessments
No
Background Screening
No
CRM
No
Interaction Tracking
Yes
Internal HR
No
Interview Management
No
Job Board Posting
Yes
Job Requisition
No
Onboarding
No
Recruiting Firms
No
Reference Checking
No
Resume Parsing
No
Self Service Portal
No