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ease
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design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Techmits Connect serves as a WhatsApp Business platform tailored for customer support, sales, and marketing teams. This innovative solution consolidates chats from connected WhatsApp Business accounts into a centralized inbox, allowing team members to assign conversations and access chat history, quick replies, contact details, groups, and customizable fields. Companies can develop targeted campaigns utilizing pre-approved message templates, oversee opted-in contacts, and monitor both delivery rates and engagement levels. Advanced workflow tools enable AI-enhanced auto-replies with the option for human intervention, automated reminders, customer journey mapping, and messages triggered by pipeline events. Furthermore, the platform includes a chat widget for websites, integration with Shopify, REST APIs, and webhooks, along with an Android application for seamless conversation and contact management. Techmits Connect operates on Meta’s official WhatsApp Business Platform and Cloud API, with WhatsApp messaging fees being billed directly to Meta. Users can access a free plan, and they have the opportunity to explore premium features for a trial period of 14 days, making it an attractive option for businesses looking to enhance their communication strategies. This combination of features ensures that companies can efficiently manage their customer interactions across various channels.

Description

WAWin is an innovative Chrome extension designed specifically for sales and support teams leveraging WhatsApp Web, enhancing communication with features such as chat translation, AI-generated reply drafts, along with customer notes, tagging, assignment options, and reminders for follow-ups. Users have the ability to review translations and AI drafts prior to dispatching messages. Among its many functionalities are quick replies, scheduled messages, broadcasting, and the option to engage in chats via phone numbers. The web Console is instrumental in managing customer records and knowledge repositories, which can include Q&A sections, files, and web pages, while also allowing for the exportation of synced chats in formats like CSV, XLSX, or JSON; however, it is important to note that it does not function as a shared inbox. The features of scheduled messages, broadcasts, chat synchronization, and Managed AI auto-replies are available exclusively with Pro or Team subscriptions. To utilize WAWin, users must maintain an active connection to both Chrome and WhatsApp Web, as sending messages relies on this setup, and Managed replies are limited to individual chats only. The free tier offers access to 20,000 translation characters and 50 AI actions monthly, while the Pro subscription is priced at $15 a month. For teams, the starting cost is $39 monthly for three users, with each additional seat costing $12 per month, and opting for annual billing provides a substantial discount of 40%. Importantly, WAWin operates independently and has no affiliation with WhatsApp or Meta, ensuring a unique and dedicated service for its users. This independence allows WAWin to focus on enhancing user experience without any constraints imposed by affiliation.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

WhatsApp Yes 
Shopify Yes 

Integrations

WhatsApp Yes 
Shopify No 

Pricing Details

$0
A free plan is available. Paid features include a 14-day trial. WhatsApp messaging charges are billed separately by Meta.
Free Trial Yes 
Free Version No 

Pricing Details

$15/month
Free plan includes 20,000 translation characters and 50 AI actions per month. Pro is $15/month. Team starts at $39/month for 3 seats, with additional seats at $12/month each. Annual billing saves 40%. A 7-day Team trial is offered to eligible users.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Techmits

Founded

2018

Country

India

Website

www.techmits.com

Vendor Details

Company Name

AKUTORI Co., Ltd.

Website

wawin.ai/en/

Product Features

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Product Features

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