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Description
TapHero is an innovative platform for managing maintenance requests and ticketing, specifically tailored for homeowners associations (HOAs), condominium associations, and property managers seeking to streamline the handling of community maintenance concerns. Homeowners can easily submit their requests via email, which TapHero promptly transforms into well-organized service tickets. Utilizing AI-driven triage, the platform effectively classifies requests, facilitates ongoing conversations, and allows property managers to assign tickets, oversee response times, and monitor the status of resolutions through a unified dashboard. This email-centric approach eliminates the need for residents to access a portal or download an app, thereby significantly lowering barriers to adoption while enhancing transparency and accountability in community maintenance operations. Furthermore, TapHero ensures that all communication between residents, management teams, and service vendors is well-documented, fostering a collaborative environment in addressing maintenance issues.
Description
Everything you require for achieving success is encompassed within eUnify's offerings. Our products can be utilized collectively as a comprehensive management system or individually, allowing for flexibility. CommunityLink empowers homeowners by giving them access to their personal accounts for online payments, association documents, communication, and various other features. Additionally, our optional Board Portal facilitates real-time reporting and provides online Board Packets for easier management. All these features are accessible via both a traditional portal and a mobile application. eUnify also boasts a comprehensive accounting platform designed specifically for community management, equipped with robust automation and integration capabilities that surpass those of our competitors. The uManage toolkit includes a variety of functionalities such as handling violations, creating work orders, processing architectural requests, managing RFPs, sending eBlasts, addressing resident inquiries, providing concierge services, taking notes, conducting elections, executing mass mailings, and maintaining homeowner information, along with generating reports and resale packets, all conveniently housed in one location. eUnify is dedicated to serving the needs of the Community Association sector, recognizing the demand for effective software solutions in this industry since 2001, and we have since developed a vast array of products, applications, and functionalities to meet those needs. Our commitment to innovation ensures that we continue to evolve and provide the best possible tools for community management.
API Access
Has API
API Access
Has API
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Integrations
SymLiv
Pricing Details
$0
Free Trial
Free Version
Pricing Details
$100 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
TapHero
Country
United States
Website
taphero.com
Vendor Details
Company Name
eUnify
Founded
2002
Country
United States
Website
www.eunify.net
Product Features
HOA
Calendar Management
Committee Management
Document Management
Event Management
Member Communities
Member Directory
Online Payment Processing
Property Database
Website Management
Work Order Management
Rental Property Management
Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management
Product Features
HOA
Calendar Management
Committee Management
Document Management
Event Management
Member Communities
Member Directory
Online Payment Processing
Property Database
Website Management
Work Order Management
