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Average Ratings 6 Ratings

Total
ease
features
design
support

Description

TapHero is an innovative platform for managing maintenance requests and ticketing, specifically tailored for homeowners associations (HOAs), condominium associations, and property managers seeking to streamline the handling of community maintenance concerns. Homeowners can easily submit their requests via email, which TapHero promptly transforms into well-organized service tickets. Utilizing AI-driven triage, the platform effectively classifies requests, facilitates ongoing conversations, and allows property managers to assign tickets, oversee response times, and monitor the status of resolutions through a unified dashboard. This email-centric approach eliminates the need for residents to access a portal or download an app, thereby significantly lowering barriers to adoption while enhancing transparency and accountability in community maintenance operations. Furthermore, TapHero ensures that all communication between residents, management teams, and service vendors is well-documented, fostering a collaborative environment in addressing maintenance issues.

Description

TownSq is the world's leading app for better community living. It revolutionizes communications and operations for board members, community managers, and neighbors. TownSq is a community and HOA app that helps improve your community's organization and productivity. Our powerful solutions will help you deliver more to your communities. They are designed to increase efficiency, provide insight and reduce churn. Your community relies on you as a board member to represent their interests. Our unique and powerful features will simplify your day and ensure homeowners have a voice. You can reduce costs and save time with timely online announcements. You can store documents, collect assessments, and manage requests & amenities. Keep track of all community assignments so you don't miss a deadline. Push notifications for visitors, events, packages, and requests will keep everyone in the loop.

API Access

Has API

API Access

Has API

Screenshots View All

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Integrations

C3
CINC Systems
FRONTSTEPS Caliber

Integrations

C3
CINC Systems
FRONTSTEPS Caliber

Pricing Details

$0
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

TapHero

Country

United States

Website

taphero.com

Vendor Details

Company Name

TownSq

Founded

2013

Country

Brazil

Website

townsq.io

Product Features

HOA

Calendar Management
Committee Management
Document Management
Event Management
Member Communities
Member Directory
Online Payment Processing
Property Database
Website Management
Work Order Management

Rental Property Management

Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management

Product Features

HOA

Calendar Management
Committee Management
Document Management
Event Management
Member Communities
Member Directory
Online Payment Processing
Property Database
Website Management
Work Order Management

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