Average Ratings 0 Ratings
Average Ratings 6 Ratings
Description
TapHero is an innovative platform for managing maintenance requests and ticketing, specifically tailored for homeowners associations (HOAs), condominium associations, and property managers seeking to streamline the handling of community maintenance concerns. Homeowners can easily submit their requests via email, which TapHero promptly transforms into well-organized service tickets. Utilizing AI-driven triage, the platform effectively classifies requests, facilitates ongoing conversations, and allows property managers to assign tickets, oversee response times, and monitor the status of resolutions through a unified dashboard. This email-centric approach eliminates the need for residents to access a portal or download an app, thereby significantly lowering barriers to adoption while enhancing transparency and accountability in community maintenance operations. Furthermore, TapHero ensures that all communication between residents, management teams, and service vendors is well-documented, fostering a collaborative environment in addressing maintenance issues.
Description
TownSq is the world's leading app for better community living. It revolutionizes communications and operations for board members, community managers, and neighbors. TownSq is a community and HOA app that helps improve your community's organization and productivity. Our powerful solutions will help you deliver more to your communities. They are designed to increase efficiency, provide insight and reduce churn. Your community relies on you as a board member to represent their interests. Our unique and powerful features will simplify your day and ensure homeowners have a voice. You can reduce costs and save time with timely online announcements. You can store documents, collect assessments, and manage requests & amenities. Keep track of all community assignments so you don't miss a deadline. Push notifications for visitors, events, packages, and requests will keep everyone in the loop.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
C3
CINC Systems
FRONTSTEPS Caliber
Pricing Details
$0
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
TapHero
Country
United States
Website
taphero.com
Vendor Details
Company Name
TownSq
Founded
2013
Country
Brazil
Website
townsq.io
Product Features
HOA
Calendar Management
Committee Management
Document Management
Event Management
Member Communities
Member Directory
Online Payment Processing
Property Database
Website Management
Work Order Management
Rental Property Management
Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management
Product Features
HOA
Calendar Management
Committee Management
Document Management
Event Management
Member Communities
Member Directory
Online Payment Processing
Property Database
Website Management
Work Order Management