Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
When patients call an independent practice, they too often hit hold music, voicemail, or a front desk that's already three calls behind. Talkie.ai fixes that. It's an AI receptionist that picks up every call, day or night, and actually resolves what the patient needs rather than just taking a message.
A patient can book or move an appointment, request a refill, ask a common question, or complete new-patient intake—and Talkie sees it through, writing the outcome straight into the chart. New callers get a chart created from scratch, so they can schedule their first visit on the same call. After hours, it covers the phones, replaces voicemail, and escalates true emergencies to on-call providers. Non-English speakers are served in Spanish and 50+ other languages.
What sets Talkie apart is how it connects to your records. Rather than bolting on through a third-party connector, Talkie builds each EHR integration directly with the vendor—athenahealth (athenaOne), ModMed EMA, Elation Health, AdvancedMD, and eMedicalPractice—so appointments, patient cases, and charts land in real time inside the system your team already uses.
Talkie is an approved Privia Health vendor, SOC 2 Type II certified, and HIPAA-compliant.
Description
Reduce the hours spent on handling electronic health records (EHR) and focus more on providing exceptional patient care with athenaClinicals. This innovative EHR solution from athenahealth enables physicians to streamline documentation processes, fulfill quality program criteria, and remove obstacles that hinder patient care. With its cloud-based architecture, athenaClinicals offers a user-friendly EHR dashboard, comprehensive patient charts, order management, e-prescribing capabilities, secure messaging, and integration with Epocrates, all designed to enhance the efficiency of healthcare delivery. Additionally, the platform’s intuitive layout ensures that healthcare providers can quickly access vital information, ultimately resulting in improved patient outcomes and satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
SecureRx
No
AdvancedMD
Yes
Birdeye
No
CallSara
No
Charge Capture
No
DoctorConnect
No
ElevateHT
No
HealthArc
No
Intely
No
MedTrainer
No
Integrations
SecureRx
Yes
AdvancedMD
No
Birdeye
Yes
CallSara
Yes
Charge Capture
Yes
DoctorConnect
Yes
ElevateHT
Yes
HealthArc
Yes
Intely
Yes
MedTrainer
Yes
Pricing Details
$1000/month
Plans start at $1,000/month, which covers around 5,000 minutes of AI work—that's roughly 2,500 patient calls resolved by AI.
Every new partnership starts with a pilot period. 93% of practices that run a pilot with us go on to stay with Talkie.
Every new partnership starts with a pilot period. 93% of practices that run a pilot with us go on to stay with Talkie.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Talkie
Founded
2017
Country
Poland
Website
talkie.ai/
Vendor Details
Company Name
athenahealth
Founded
1997
Country
United States
Website
www.athenahealth.com
Product Features
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
Yes
Multi-Languages
Yes
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
Yes
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
Yes
Speech Synthesis
Yes
Virtual Assistant
Yes
Product Features
Electronic Medical Records (EMR)
Appointment Management
Yes
Charting
Yes
Compliance Tracking
Yes
E-Prescribing
Yes
E/M Coding
Yes
HIPAA Compliant
Yes
Handwriting Recognition
No
Integrated Telehealth
No
MIPS Certified
No
Meaningful Use Certified
Yes
ONC-ATCB Certified
Yes
Patient Portal
Yes
Self Service Portal
Yes
Voice Recognition
Yes
Hospital Management
Accounting Integration
Yes
Appointment Management
Yes
Appointment Scheduling
Yes
Bed Management
Yes
Billing & Invoicing
Yes
Claims Management
Yes
In-Patient Management
Yes
Inventory Management
Yes
Medical Billing
Yes
Out-Patient Management
Yes
Patient Records Management
Yes
Physician Management
Yes
Policy Management
Yes
Revenue Management
Yes
Pediatric
Admissions Management
Yes
Billing & Invoicing
Yes
Charge Capture
Yes
Clinical Notes
Yes
Code Processing
Yes
Custom Bundles
Yes
Electronic Health Record
Yes
HIPAA Compliant
Yes
Practice Management
Yes
SMS Messaging
Yes
Scheduling
Yes
Vaccine Management
Yes