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Description

When patients call an independent practice, they too often hit hold music, voicemail, or a front desk that's already three calls behind. Talkie.ai fixes that. It's an AI receptionist that picks up every call, day or night, and actually resolves what the patient needs rather than just taking a message. A patient can book or move an appointment, request a refill, ask a common question, or complete new-patient intake—and Talkie sees it through, writing the outcome straight into the chart. New callers get a chart created from scratch, so they can schedule their first visit on the same call. After hours, it covers the phones, replaces voicemail, and escalates true emergencies to on-call providers. Non-English speakers are served in Spanish and 50+ other languages. What sets Talkie apart is how it connects to your records. Rather than bolting on through a third-party connector, Talkie builds each EHR integration directly with the vendor—athenahealth (athenaOne), ModMed EMA, Elation Health, AdvancedMD, and eMedicalPractice—so appointments, patient cases, and charts land in real time inside the system your team already uses. Talkie is an approved Privia Health vendor, SOC 2 Type II certified, and HIPAA-compliant.

Description

Reduce the hours spent on handling electronic health records (EHR) and focus more on providing exceptional patient care with athenaClinicals. This innovative EHR solution from athenahealth enables physicians to streamline documentation processes, fulfill quality program criteria, and remove obstacles that hinder patient care. With its cloud-based architecture, athenaClinicals offers a user-friendly EHR dashboard, comprehensive patient charts, order management, e-prescribing capabilities, secure messaging, and integration with Epocrates, all designed to enhance the efficiency of healthcare delivery. Additionally, the platform’s intuitive layout ensures that healthcare providers can quickly access vital information, ultimately resulting in improved patient outcomes and satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

SecureRx No 
AdvancedMD Yes 
Birdeye No 
CallSara No 
Charge Capture No 
DoctorConnect No 
ElevateHT No 
HealthArc No 
Intely No 
MedTrainer No 
Navimize No 
NeuroFlow No 
Rimidi No 
SimpleVisit No 
Solventum Fluency Direct No 
Sporo No 
Tissue Analytics No 
XIAhealth No 
Zus No 
athenaOne Yes 

Integrations

SecureRx Yes 
AdvancedMD No 
Birdeye Yes 
CallSara Yes 
Charge Capture Yes 
DoctorConnect Yes 
ElevateHT Yes 
HealthArc Yes 
Intely Yes 
MedTrainer Yes 
Navimize Yes 
NeuroFlow Yes 
Rimidi Yes 
SimpleVisit Yes 
Solventum Fluency Direct Yes 
Sporo Yes 
Tissue Analytics Yes 
XIAhealth Yes 
Zus Yes 
athenaOne No 

Pricing Details

$1000/month
Plans start at $1,000/month, which covers around 5,000 minutes of AI work—that's roughly 2,500 patient calls resolved by AI.
Every new partnership starts with a pilot period. 93% of practices that run a pilot with us go on to stay with Talkie.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Talkie

Founded

2017

Country

Poland

Website

talkie.ai/

Vendor Details

Company Name

athenahealth

Founded

1997

Country

United States

Website

www.athenahealth.com

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot Yes 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition Yes 
Speech Synthesis Yes 
Virtual Assistant Yes 

Product Features

Electronic Medical Records (EMR)

Appointment Management Yes 
Charting Yes 
Compliance Tracking Yes 
E-Prescribing Yes 
E/M Coding Yes 
HIPAA Compliant Yes 
Handwriting Recognition No 
Integrated Telehealth No 
MIPS Certified No 
Meaningful Use Certified Yes 
ONC-ATCB Certified Yes 
Patient Portal Yes 
Self Service Portal Yes 
Voice Recognition Yes 

Hospital Management

Accounting Integration Yes 
Appointment Management Yes 
Appointment Scheduling Yes 
Bed Management Yes 
Billing & Invoicing Yes 
Claims Management Yes 
In-Patient Management Yes 
Inventory Management Yes 
Medical Billing Yes 
Out-Patient Management Yes 
Patient Records Management Yes 
Physician Management Yes 
Policy Management Yes 
Revenue Management Yes 

Pediatric

Admissions Management Yes 
Billing & Invoicing Yes 
Charge Capture Yes 
Clinical Notes Yes 
Code Processing Yes 
Custom Bundles Yes 
Electronic Health Record Yes 
HIPAA Compliant Yes 
Practice Management Yes 
SMS Messaging Yes 
Scheduling Yes 
Vaccine Management Yes 

Alternatives

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