Average Ratings 4 Ratings

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support

Average Ratings 0 Ratings

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ease
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Description

It can be used in conjunction with your ERP / MRP, but not as a replacement! Waterloo Manufacturing Software developed TACTIC, a highly customizable, advanced planning and manufacturing scheduling software. TACTIC is suitable for both batch and discrete industry manufacturers. It reduces inventory and supply costs and improves customer service. TACTIC is used by manufacturers to guarantee delivery, plan and schedule production, plan materials and capacity, and deal effectively with problems and changes. TACTIC's advanced scheduling algorithms and what-if options allow management teams to balance what's best for the business with what's best for customers. TACTIC's technical advisors at Waterloo Manufacturing Software offer a variety of pre-sale as well as post-sale services. These services allow you to both assess the technology and gain ever-increasing benefits from its use in your business.

Description

atEaseAI is an AI-powered Customer Success and Account Management platform built for B2B SaaS companies. More than a traditional Customer Success tool, it is a System of Execution that helps post-sales teams turn customer insights into meaningful action. It unifies customer data from CRM, support tickets, emails, meeting notes, product usage, surveys, and other business systems into a single AI-powered workspace. Instead of switching between multiple applications, Customer Success Managers and Account Managers receive prioritized tasks, recommended next best actions, automated workflows, and complete customer context in one place. At the heart of atEaseAI is **Caleb**, an AI-powered execution assistant that enables users to interact with the platform using natural language. Caleb can answer questions about customer accounts, summarize meetings, draft emails, create follow-up tasks, trigger workflows, schedule activities, surface risks, identify expansion opportunities, and help teams execute work faster without navigating multiple screens. Key capabilities include AI-driven customer health monitoring, renewal and expansion tracking, workflow automation, customer engagement campaigns, playbooks, task management, and intelligent recommendations powered by unified customer data. Designed for growing SaaS businesses, atEaseAI integrates with leading CRM, support, communication, and productivity tools. By combining AI with automation, atEaseAI reduces manual work, minimizes context switching, improves customer retention, and helps post-sales teams scale efficiently while delivering exceptional customer experiences.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Epicor Kinetic
FactoryPro
Fulcrum
GLOVIA G2
IFS Manufacturing
Infor CloudSuite Business
Microsoft 365
Oracle BPM Suite
QAD Adaptive ERP
Radley Manufacturing Solutions
Ramco ERP
SAP BusinessObjects Business Intelligence
SYSPRO ERP
Sage 100
Visibility ERP

Integrations

Epicor Kinetic
FactoryPro
Fulcrum
GLOVIA G2
IFS Manufacturing
Infor CloudSuite Business
Microsoft 365
Oracle BPM Suite
QAD Adaptive ERP
Radley Manufacturing Solutions
Ramco ERP
SAP BusinessObjects Business Intelligence
SYSPRO ERP
Sage 100
Visibility ERP

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

Free Trial
Manage up to 50 accounts for 30 days free
No credit card required.
Full access to all core features.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Waterloo Manufacturing Software

Founded

1991

Country

United States

Website

www.waterloo-software.com

Vendor Details

Company Name

atEaseAI

Founded

2025

Country

India

Website

www.ateaseai.com

Product Features

APS

Automated Scheduling
Capacity Planning
Change Management
Constraint Management
Demand Planning
KPIs
MRP
Order Management
Production Scheduling
Quality Management
What-if Analysis

Automatic Replenishment Systems

Counting by Exception
Customer Management
Financial Management
Inventory Management
Nice Shelf Stocks
On-order Information
Sales Anticipation
Store Order Leveling
Zero Turnover Checks

Decision Support

Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control

ERP

Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management

Gantt Chart

Alerts/Notifications
Capacity Monitoring
Color Coding
Dependency Tracking
Drag & Drop
Milestone Tracking
Progress Tracking
Task Management
Templates

Manufacturing

Accounting Integration
ERP
MES
MRP
Maintenance Management
Purchase Order Management
Quality Management
Quotes/Estimates
Reporting/Analytics
Safety Management
Shipping Management

Manufacturing Execution

Document Management
Forecasting
Quality Control
Quote Management
Resource Management
Supplier Management
Supply Chain Management
Traceability

Manufacturing Intelligence

Aggregation
Analysis
Contextualization
KPIs
Propagation
Visualization

MRP

Bills of Material
Compliance Management
Document Management
Forecasting
Formula Management
Inventory Management
Order Management
Process Manufacturing
Product Configurator
Production Scheduling
Quality Control
Quality Management
Quote Management
Reporting/Analytics
Resource Management
Safety Management
Supplier Management
Supply Chain Management

Production Scheduling

"What If" Scenarios
Automated Scheduling
Bottleneck Optimization
Capacity Planning
Constraint Scheduling
Job Scheduling
Material Planning
Priority-Based Scheduling
Quality Control

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Supply Chain Management

Demand Planning
Electronic Data Interchange
Import / Export Management
Inventory Management
Order Fulfillment
Order Management
Sales & Operations Planning
Shipping Management
Supplier Management
Transportation Management
Warehouse Management

Product Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

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