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Description
Design and implement innovative campaigns to enhance social media engagement. Manage postings across 11 different platforms seamlessly from a single dashboard. Streamline your workflow to save both time and effort. Access a comprehensive calendar that displays all your social media content at a glance. Effortlessly track all your published and upcoming posts, while also creating new content and managing existing ones. Plan and schedule your social media strategies visually for maximum impact. Analyze and report on how well your content is performing. Gain valuable insights that can help you expand your reach, boost engagement, and increase sales. Keep tabs on 11 platforms, interact with your audience, and elevate both your brand and business. Track engagement metrics across all your social media channels. TOZO connects with Facebook, Instagram, Twitter, LinkedIn, Tumblr, Pinterest, RSS Feed, GMB, Telegram, Vk, and YouTube. Enjoy a clear visual representation of all your posts, both past and future, across various social networks. Maintain organization and control over your social media strategy, all from one easy-to-use platform, ensuring that you stay ahead in the ever-evolving digital landscape.
Description
In recent years, social networking has emerged as a dominant force on the Internet. With the widespread use of smartphones, consumers are now able to effortlessly share their opinions on products and businesses through platforms like Twitter, Facebook, blogs, and online forums. This dynamic exchange of information presents both challenges and opportunities for companies seeking to manage their brand image. If negative perceptions go unaddressed, they can escalate into significant public relations crises. Conversely, responding promptly and appropriately to such criticisms demonstrates a commitment to customer care. eGain Social™ stands out as a unique solution for managing social media, offering features that encompass social customer service, knowledge management, unified social publishing, and reputation oversight. By utilizing eGain Social Adapters, businesses can effectively monitor various social networks, including Facebook, Twitter, blogs, and forums, for specific keywords to stay informed about their online presence. Ultimately, leveraging these tools can significantly enhance a company’s ability to engage with its audience and protect its reputation in the digital landscape.
API Access
Has API
API Access
Has API
Integrations
Dropbox
Facebook
Google Business Profile
Google Drive
Instagram
LinkedIn
Microsoft OneDrive
Pinterest
Reddit
Telegram
Integrations
Dropbox
Facebook
Google Business Profile
Google Drive
Instagram
LinkedIn
Microsoft OneDrive
Pinterest
Reddit
Telegram
Pricing Details
$29 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
TOZO
Country
United States
Website
tozo.social/
Vendor Details
Company Name
eGain
Founded
1997
Country
United States
Website
www.egain.com/products/social/
Product Features
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring