Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Design and implement innovative campaigns to enhance social media engagement. Manage postings across 11 different platforms seamlessly from a single dashboard. Streamline your workflow to save both time and effort. Access a comprehensive calendar that displays all your social media content at a glance. Effortlessly track all your published and upcoming posts, while also creating new content and managing existing ones. Plan and schedule your social media strategies visually for maximum impact. Analyze and report on how well your content is performing. Gain valuable insights that can help you expand your reach, boost engagement, and increase sales. Keep tabs on 11 platforms, interact with your audience, and elevate both your brand and business. Track engagement metrics across all your social media channels. TOZO connects with Facebook, Instagram, Twitter, LinkedIn, Tumblr, Pinterest, RSS Feed, GMB, Telegram, Vk, and YouTube. Enjoy a clear visual representation of all your posts, both past and future, across various social networks. Maintain organization and control over your social media strategy, all from one easy-to-use platform, ensuring that you stay ahead in the ever-evolving digital landscape.

Description

In recent years, social networking has emerged as a dominant force on the Internet. With the widespread use of smartphones, consumers are now able to effortlessly share their opinions on products and businesses through platforms like Twitter, Facebook, blogs, and online forums. This dynamic exchange of information presents both challenges and opportunities for companies seeking to manage their brand image. If negative perceptions go unaddressed, they can escalate into significant public relations crises. Conversely, responding promptly and appropriately to such criticisms demonstrates a commitment to customer care. eGain Social™ stands out as a unique solution for managing social media, offering features that encompass social customer service, knowledge management, unified social publishing, and reputation oversight. By utilizing eGain Social Adapters, businesses can effectively monitor various social networks, including Facebook, Twitter, blogs, and forums, for specific keywords to stay informed about their online presence. Ultimately, leveraging these tools can significantly enhance a company’s ability to engage with its audience and protect its reputation in the digital landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Dropbox
Facebook
Google Business Profile
Google Drive
Instagram
LinkedIn
Microsoft OneDrive
Pinterest
Reddit
Telegram
Tumblr
VK
X (Twitter)
YouTube

Integrations

Dropbox
Facebook
Google Business Profile
Google Drive
Instagram
LinkedIn
Microsoft OneDrive
Pinterest
Reddit
Telegram
Tumblr
VK
X (Twitter)
YouTube

Pricing Details

$29 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

TOZO

Country

United States

Website

tozo.social/

Vendor Details

Company Name

eGain

Founded

1997

Country

United States

Website

www.egain.com/products/social/

Product Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Alternatives

Alternatives

MeetEdgar Reviews

MeetEdgar

Roeder Studios
Blog2Social Reviews

Blog2Social

Adenion