Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Syniverse's CPaaS (Communications Platform as a Service) Concierge is an innovative cloud-based messaging solution that enables businesses to engage with their customers in a more impactful and efficient manner. By utilizing a unified platform equipped with a variety of connectors, organizations can integrate their existing applications with various communication methods, allowing them to instantly reach their entire customer base across preferred mobile channels. This CPaaS offering is tailored to facilitate and hasten digital transformation efforts, catering to businesses at any stage of their development. With a customizable, plug-and-play design, companies can adapt the platform to align with their financial constraints, operational capabilities, specific needs, marketing initiatives, and customer experience goals. Since no single mobile channel can effectively reach every consumer, it is crucial to tap into multiple channels to enhance customer satisfaction and ensure a seamless interaction for all users, no matter which mobile platform they opt for. Ultimately, embracing such a comprehensive approach to communication allows businesses to foster stronger relationships with their clientele.

Description

Provide prompt and tailored communication through international SMS/RCS and voice cloud services. Enhance your customer insights with actionable intelligence derived from global phone numbers and subscriber data. Utilize TeleSign’s Messaging API to code once and effectively reach your audience at scale, leveraging seamless delivery across various channels. The TeleSign Messaging API supports SMS, RCS, and WhatsApp, empowering you to create secure digital interactions that engage customers globally. By integrating a unified Messaging API, you can begin dispatching dependable and secure messages via SMS, RCS, and WhatsApp to your clientele today. Opt for one, two, or all three channels to diversify your programmable messaging approach and broaden your reach. With over 120 optimized points-of-presence and more than 700 direct-to-carrier routes, connect with an even larger customer base effortlessly. This expanded network ensures your messages are delivered efficiently and effectively.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adobe Marketo Engage
AppMaster
Delinea Cloud Access Controller
DentalTap
Fraud.net
HireRight
Jira
Mailchimp
Microsoft Dynamics 365 Marketing
Next Identity
Oracle Sales
Quickwork
Rayven
SAP CRM
Viber
WhatsApp
Workday Extend
Wufoo
Zendesk
Zoho CRM

Integrations

Adobe Marketo Engage
AppMaster
Delinea Cloud Access Controller
DentalTap
Fraud.net
HireRight
Jira
Mailchimp
Microsoft Dynamics 365 Marketing
Next Identity
Oracle Sales
Quickwork
Rayven
SAP CRM
Viber
WhatsApp
Workday Extend
Wufoo
Zendesk
Zoho CRM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Syniverse

Founded

1987

Country

United States

Website

www.syniverse.com/products/cpaas-concierge

Vendor Details

Company Name

TeleSign

Founded

2005

Country

United States

Website

www.telesign.com

Product Features

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

Transactional Email

A/B Testing
Contact Database
Dynamic Content
Email Monitoring
Mailing List Management
Reporting/Analytics
Spam Check
Template Management

Alternatives

Sense Reviews

Sense

Ipcom

Alternatives

smsmode Reviews

smsmode

smsmode©
Soprano Reviews

Soprano

Soprano Design