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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Synergize workflow management tools automate the sharing and access of your documents. Our solution streamlines your workflow by regulating the processing of documents. Every business has a variety of processes, ranging from simple to complex. Our solution automates actions and decisions based on the business rules you define, saving time and increasing productivity. Productivity is killed by searching for files that are no longer in use, waiting for approvals or reprocessing because of errors or omissions. Automated workflows can help you avoid making repeated phone calls, emails, or searching through piles to find out the status of an activity or initiative. Workflow automation can help you increase the speed and efficiency of your processes, while ensuring consistency.

Description

We have collaborated with over 100 manufacturers across various sectors. Our expertise in this area is unmatched, and our software stands out as the top choice – it is rich in features, adaptable, and validated across industries. It's time to move on from using Excel spreadsheets, access databases, and inappropriate ERP or CRM systems for managing product service; don't delay in finding your ideal solution. You can define and execute your returns management and product service processes swiftly and efficiently. Gain complete insight and control over your service operations, enabling you to monitor, assess, and enhance your service delivery with ease. By improving the efficiency of your product service team, you can significantly shorten service times. Additionally, establish a customer portal on your website that allows clients to submit RMAs, track their status, submit tickets, and access a wealth of knowledge through articles and documents. Furthermore, tailor every aspect of the returns and service process to meet your needs, including custom data fields, user interfaces, roles, stages, workflows, automation, and reporting functionalities. This level of customization ensures that your operations are not only efficient but also fully aligned with your business objectives.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Outlook Yes 
NetSuite Yes 
QuickBooks Online Yes 
Sage 500 Yes 
Tai TMS Yes 
Trimble TMS Yes 

Integrations

Microsoft Outlook No 
NetSuite No 
QuickBooks Online No 
Sage 500 No 
Tai TMS No 
Trimble TMS No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$49 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Microdea

Founded

1995

Country

Canada

Website

www.microdea.com

Vendor Details

Company Name

Renewity Systems

Founded

2005

Country

Canada

Website

www.renewityrma.com

Product Features

Document Management

Access Controls Yes 
Archiving & Retention Yes 
Collaboration Tools Yes 
Compliance Tracking Yes 
Document Archiving Yes 
Document Assembly No 
Document Capture No 
Document Conversion Yes 
Document Delivery Yes 
Document Indexing Yes 
Document Retention Yes 
Electronic Signature Yes 
Email Management Yes 
File Recovery Yes 
File Type Conversion Yes 
Forms Management No 
Full Text Search Yes 
Offline Access Yes 
Optical Character Recognition Yes 
Print Management Yes 
Version Control Yes 

Transportation Management

Billing & Invoicing No 
Carrier Management No 
Customer Management No 
Dispatch Management No 
Driver Management No 
Fleet / Equipment Management No 
Load Management No 
Order Management No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Shipment Management No 

Workflow Management

Access Controls/Permissions Yes 
Approval Process Control Yes 
Business Process Automation Yes 
Calendar Management Yes 
Compliance Tracking Yes 
Configurable Workflow Yes 
Customizable Dashboard Yes 
Document Management Yes 
Forms Management Yes 
Graphical Workflow Editor Yes 
Mobile Access Yes 
No-Code No 
Task Management Yes 
Third Party Integrations Yes 
Workflow Configuration Yes 

Product Features

Business Process Management

Access Controls / Permissions No 
Alerts / Notifications No 
Business Process Automation No 
Business Rules Management No 
Collaboration No 
Process Change Tracking No 
Process Mapping No 
Process Modeling & Design No 
Visual Workflow Management No 

Workflow Management

Access Controls/Permissions No 
Approval Process Control No 
Business Process Automation No 
Calendar Management No 
Compliance Tracking No 
Configurable Workflow No 
Customizable Dashboard No 
Document Management No 
Forms Management No 
Graphical Workflow Editor No 
Mobile Access No 
No-Code No 
Task Management No 
Third Party Integrations No 
Workflow Configuration No 

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