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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Symphony Logistics Suite™ enhances your organization's logistics and supply chain management through a robust array of technology solutions. Embrace modern and digital warehousing practices which encompass improved workforce productivity, enhancements in workplace conditions, streamlined business operations, informed decision-making driven by data, and strategies for reducing costs and saving time. Recognized for its reliability and scalability, Symphony is the logistics technology that boosts customer satisfaction and contributes positively to your financial outcomes. Experience automation in your inventory management with precise real-time data, accessible regardless of your warehouse's location. The Symphony Order Management System™ facilitates a smoother order fulfillment journey across a diverse supply chain. Additionally, the Symphony Transportation Management System™ guarantees efficient supply chain oversight, effectively managing the planning, execution, and evaluation of Key Performance Indicators (KPI) related to shipping and trailer operations. This comprehensive suite not only supports operational efficiency but also positions companies to thrive in a competitive market.

Description

SymphonyAI’s IT Service Management solution leverages AI to automate workflows, improve productivity, and provide a seamless user experience. The platform features a unified service portal, empowering users with self-service capabilities while offering 24/7 AI-driven support. It includes tools for quick deployment, service automation, and no-code customization, allowing businesses to tailor IT services according to specific needs. With a focus on enhanced service quality, SymphonyAI helps companies streamline operations, resolve issues faster, and deliver more intuitive service experiences.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Boon Software Consulting

Founded

1993

Country

Singapore

Website

www.boonsoftware.com/symphony-logistics-suite/

Vendor Details

Company Name

SymphonyAI

Founded

2017

Country

United States

Website

www.symphonyai.com/itsm/it-service-management/

Product Features

Logistics

3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Shipping

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Warehouse Management

3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management

Product Features

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

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