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features
design
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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Take control of your workload with ease You can organize your tasks into streamlined processes that are compatible with your work style. Automate your processes to do more in a shorter time. Integrate your apps to keep all your information in synch across your entire business. From: Losing sticky note, copying emails to everyone and spreadsheet to-do list, endless headaches. To: All your work organized in one place. This can talk to all your apps and even do some work for you.

Description

We have collaborated with over 100 manufacturers across various sectors. Our expertise in this area is unmatched, and our software stands out as the top choice – it is rich in features, adaptable, and validated across industries. It's time to move on from using Excel spreadsheets, access databases, and inappropriate ERP or CRM systems for managing product service; don't delay in finding your ideal solution. You can define and execute your returns management and product service processes swiftly and efficiently. Gain complete insight and control over your service operations, enabling you to monitor, assess, and enhance your service delivery with ease. By improving the efficiency of your product service team, you can significantly shorten service times. Additionally, establish a customer portal on your website that allows clients to submit RMAs, track their status, submit tickets, and access a wealth of knowledge through articles and documents. Furthermore, tailor every aspect of the returns and service process to meet your needs, including custom data fields, user interfaces, roles, stages, workflows, automation, and reporting functionalities. This level of customization ensures that your operations are not only efficient but also fully aligned with your business objectives.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Dropbox Yes 
Gmail Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Microsoft 365 Yes 
Microsoft Excel Yes 
Microsoft Outlook Yes 
Sage Accounting Yes 
Sage CRM Yes 
Xero Yes 

Integrations

Dropbox No 
Gmail No 
HubSpot CRM No 
HubSpot Customer Platform No 
Microsoft 365 No 
Microsoft Excel No 
Microsoft Outlook No 
Sage Accounting No 
Sage CRM No 
Xero No 

Pricing Details

$15.99/month/user
Startup / Professional / Premium Packages. Please contact for Enterprise.

Licenses charged per user per month or 2000 API Requests
Free Trial Yes 
Free Version No 

Pricing Details

$49 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

LivePoint

Founded

2013

Country

United Kingdom

Website

www.swiftcase.co.uk

Vendor Details

Company Name

Renewity Systems

Founded

2005

Country

Canada

Website

www.renewityrma.com

Product Features

Business Process Management

Access Controls / Permissions Yes 
Alerts / Notifications Yes 
Business Process Automation Yes 
Business Rules Management Yes 
Collaboration Yes 
Process Change Tracking Yes 
Process Mapping Yes 
Process Modeling & Design Yes 
Visual Workflow Management Yes 

Workflow Management

Access Controls/Permissions Yes 
Approval Process Control Yes 
Business Process Automation Yes 
Calendar Management Yes 
Compliance Tracking Yes 
Configurable Workflow Yes 
Customizable Dashboard Yes 
Document Management Yes 
Forms Management Yes 
Graphical Workflow Editor Yes 
Mobile Access Yes 
No-Code Yes 
Task Management Yes 
Third Party Integrations Yes 
Workflow Configuration Yes 

Product Features

Business Process Management

Access Controls / Permissions No 
Alerts / Notifications No 
Business Process Automation No 
Business Rules Management No 
Collaboration No 
Process Change Tracking No 
Process Mapping No 
Process Modeling & Design No 
Visual Workflow Management No 

Workflow Management

Access Controls/Permissions No 
Approval Process Control No 
Business Process Automation No 
Calendar Management No 
Compliance Tracking No 
Configurable Workflow No 
Customizable Dashboard No 
Document Management No 
Forms Management No 
Graphical Workflow Editor No 
Mobile Access No 
No-Code No 
Task Management No 
Third Party Integrations No 
Workflow Configuration No 

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