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Description
A complimentary web chat application designed to enhance customer support while also providing valuable insights about visitors. This top-tier live chat solution enables businesses to engage in real-time communication with site visitors. We equip you with all the essential tools to foster a thriving enterprise, including instant messaging capabilities and prompt assistance, ultimately driving sales upwards. To get started, simply sign up, embed a code into your website's HTML header, and you're ready to customize and utilize the service for free. With comprehensive visitor insights, tracking browsing habits, and pinpointing user locations, you can easily identify promising leads. The user-friendly dashboard allows you to oversee your team effectively and connect with your audience through real-time analytics. E Chat App stands out with features often overlooked by other chat solutions, including offline message support, enabling you to assist visitors even in your absence by allowing them to leave messages that you can respond to later. Additionally, you have the flexibility to tailor the chat's appearance, adjusting colors, text, and design to seamlessly align with your website’s aesthetics, ensuring a cohesive user experience. This level of customization not only enhances functionality but also improves brand consistency, making it a valuable tool for any online business.
Description
Numerous businesses are leveraging the onWebChat live chat solution to boost their sales and enhance customer support. The platform allows users to effortlessly select their preferred colors from an extensive palette, ensuring that the chat service aligns seamlessly with their brand identity. Additionally, you can personalize each live chat interaction by adding photos for every user, enhancing the overall user experience. The chat interface can also be configured to display in any language of your choice, catering to a diverse clientele. Often, customers may struggle to determine the right product for their needs due to a lack of technical expertise, and live chat enables you to guide them toward suitable options. Implementing cross-selling and product recommendations, a strategy that has propelled Amazon to its status as the largest online retailer, is a powerful way to engage customers by suggesting complementary items that align with their interests. This approach not only enriches the shopping experience but also increases the likelihood of higher sales conversions.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$5 per user per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
SwiftChat
Country
United States
Website
www.swiftchat.io
Vendor Details
Company Name
onWebChat
Founded
2015
Country
Greece
Website
onwebchat.com
Product Features
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes