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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Swaggy is a comprehensive platform for taxi dispatch and ride-hailing, designed to aid taxi companies, private-hire fleets, and ride-hailing services in managing their bookings and daily operations efficiently. Its features encompass branded applications for both passengers and drivers, a dispatcher interface, options for automated or manual driver assignments, real-time visibility of trips and vehicles, as well as web and partner booking channels. Passengers have the flexibility to schedule rides or book them immediately while tracking their journeys in real-time. Meanwhile, drivers utilize the driver application to accept job offers and oversee their current trips. For services that use a metered system, a GPS taxi meter calculates fares based on predetermined tariffs and is capable of recording fares offline during specified times, syncing data once internet connectivity is restored. The platform additionally accommodates various fleet and service settings, including payment processing, trip records, driver balance management, receipt generation, outstation trip handling, and fare bidding options. Each business can customize modules, integrations, and market-specific configurations to meet their unique needs, ensuring a tailored experience that enhances operational efficiency. Furthermore, Swaggy's flexibility allows it to adapt to evolving market demands and technological advancements, making it a valuable asset for transportation businesses.

Description

XDS empowers your operations team to efficiently manage calls, dispatch vehicles, oversee your fleet, access trip histories and statistics, generate comprehensive reports, and monitor clients, all with just a single click. With permission-based access to system features, you can maintain rigorous control over your operations at all times. Meanwhile, the XDM software enables drivers to receive job information directly on their pagers or wireless email devices, facilitating seamless communication of fare details from dispatchers to drivers without the risk of other drivers overhearing the information through voice radio, thereby preventing job scooping. Furthermore, the XDM software can be tailored to include specific details in the messages sent to drivers, provided that the character count does not exceed the SMS limits set by each carrier, ensuring efficient and secure communication. This level of customization enhances operational efficiency and reduces the likelihood of miscommunication.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

NilRead No 
SQL Server No 

Integrations

NilRead Yes 
SQL Server Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Swaggy Infolabs

Founded

2020

Country

India

Website

swaggyinfolabs.com

Vendor Details

Company Name

Mobile Knowledge

Country

Canada

Website

mobile-knowledge.com/solutions/dispatch/expert-dispatch-system-xds/

Product Features

Taxi Dispatch

Billing & Invoicing No 
Computer Aided Dispatch No 
Customer Database No 
Fuel Management No 
Mileage Tracking No 
Order Management No 
Routing No 
Scheduling No 
Vehicle Tracking No 

Product Features

Transportation Dispatch

Billing & Invoicing No 
Computer Aided Dispatch No 
Customer Database No 
Emergency Dispatch No 
Fuel Management No 
Mileage Tracking No 
Order Management No 
Routing No 
Scheduling No 
Vehicle Tracking Yes 

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