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Description

Sutherland Translate AI offers a robust, automated solution for multilingual translation that leverages artificial intelligence to facilitate real-time interactions in over 150 languages, extending its reach to 163 languages and more than 200 regional dialects. This technology empowers organizations to enhance customer satisfaction by allowing non-native language speakers to communicate effectively with clients in their preferred language, all while integrating smoothly with existing contact center platforms and omnichannel customer relationship management systems. With an impressive operational accuracy rate of 90%, it employs culturally-aware regional glossaries to maintain the subtleties of language, thereby elevating both the quality of translation and the comfort of customers. Furthermore, Sutherland Translate AI simplifies operational processes, enabling the swift training of new languages in under three weeks and onboarding new agents in as little as 48 hours, which facilitates rapid scaling of support across different regions. As a result, companies can respond promptly and efficiently to diverse customer needs, fostering a more inclusive service environment.

Description

Experience top-notch neural machine translation tailored for your business, crafted by Yandex, a prominent tech leader in Europe. Expand your reach into new markets by translating your interfaces, content, and communications into over 90 languages. Accelerate your time to market and connect with new clients, even when dealing with substantial volumes of rapidly changing information. Save on costs associated with manual translation efforts. Achieve greater precision and enhance translation quality through the use of personalized glossaries. Leverage machine translation to efficiently scale your machine learning processes across different languages by converting data seamlessly. Our service is backed by a robust, secure, and scalable cloud infrastructure, ensuring high quality. Our dedicated support team is always available to address any inquiries regarding Yandex Cloud, with extended plan users receiving 24/7 assistance. The service operates through an HTTP API, and comprehensive instructions for utilization can be found within the documentation, making it easy to get started and maximize its benefits. With Yandex, you can confidently navigate the complexities of multilingual communication and broaden your global presence.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Stackreaction
Yandex Cloud
Yandex SpeechSense

Integrations

Stackreaction
Yandex Cloud
Yandex SpeechSense

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$0.39 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Sutherland

Founded

1986

Country

United States

Website

www.sutherlandglobal.com/products-x-platforms/sutherland-translate-ai

Vendor Details

Company Name

Yandex

Founded

1997

Country

Russia

Website

translate.yandex.com

Alternatives

Alternatives