Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Sutherland Translate AI offers a robust, automated solution for multilingual translation that leverages artificial intelligence to facilitate real-time interactions in over 150 languages, extending its reach to 163 languages and more than 200 regional dialects. This technology empowers organizations to enhance customer satisfaction by allowing non-native language speakers to communicate effectively with clients in their preferred language, all while integrating smoothly with existing contact center platforms and omnichannel customer relationship management systems. With an impressive operational accuracy rate of 90%, it employs culturally-aware regional glossaries to maintain the subtleties of language, thereby elevating both the quality of translation and the comfort of customers. Furthermore, Sutherland Translate AI simplifies operational processes, enabling the swift training of new languages in under three weeks and onboarding new agents in as little as 48 hours, which facilitates rapid scaling of support across different regions. As a result, companies can respond promptly and efficiently to diverse customer needs, fostering a more inclusive service environment.
Description
TransGull is an innovative translation application powered by AI, designed to facilitate fluid and context-sensitive communication across various languages through voice, text, images, and video directly from your device. The app boasts dynamic dialogue translation that utilizes natural voice input and intelligent text processing, alongside real-time simultaneous interpretation that allows translated speech to be delivered directly into your headphones. Additionally, it features image-based translation capable of accurately interpreting vertical text. Users can easily initiate video translation by pasting a YouTube link or selecting a local file, after which TransGull automatically extracts audio, creates bilingual subtitles, and provides options to switch between different subtitle modes or export SRT files. Every translation maintains the context, addresses subtle nuances, and employs the correct tone for effective communication. Furthermore, users have access to their translation history, can easily resume conversations, share videos with integrated subtitles without hassle, and enjoy these features seamlessly on both mobile and desktop platforms. With TransGull, your multilingual communication experience is not only efficient but also incredibly user-friendly.
API Access
Has API
No
API Access
Has API
No
Integrations
YouTube
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Sutherland
Founded
1986
Country
United States
Website
www.sutherlandglobal.com/products-x-platforms/sutherland-translate-ai
Vendor Details
Company Name
TransGull
Country
United States
Website
transgull.com