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Description
Susea is a specialized software designed for ocean freight forwarders, NVOCCs, and customs brokers, focusing on two main functions: rapidly generating quotes and efficiently managing competitive RFQs when necessary.
For quoting, Susea processes incoming requests from WhatsApp and email, creates a priced quote based on your established tariffs and margin guidelines, and presents it to your team for a quick approval, ensuring that nothing is sent without prior human oversight. If a quote remains unanswered, Susea automatically prepares a follow-up message. Additionally, as a quote nears its expiration, Susea proactively drafts a re-quote to prevent customers from needing to reach out first.
On the procurement front, Susea facilitates reverse-auction RFQs among your agent network, offering options such as sealed, rank-only, best-price, or fully open bidding, allowing you to choose the approach for each tender. Instead of relying on phone calls, agents who fail to submit a bid receive a timely and context-sensitive reminder, streamlining the bidding process further. As a result, Susea not only enhances efficiency but also fosters better communication within the workflow.
Description
Gain a competitive edge over other freight forwarders by providing your clients with sought-after online tools for calculation, multi-modal comparisons, and seamless quote collaboration—all achievable with a single new IT solution. Our service streamlines repetitive tasks, such as managing countless emails and sifting through outdated Excel spreadsheets. With our system, clients spend only 10% of their time on quote updates, a significant reduction compared to traditional methods like Excel or TMS systems. It delivers essential information tailored to each task, minimizing the need for manual data entry and significantly lowering the risk of human errors during quotes and bookings. We prioritize the security of your data and business knowledge, ensuring it stays within your organization. Developed by proficient IT experts in Denmark over the last decade, our fLex solutions are built with quality in mind. We understand the needs of your customers and have crafted tools to alleviate the genuine frustrations faced by freight forwarders. By embracing our innovative solutions, you can elevate your service offerings and enhance overall efficiency in your operations.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$19/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alphabits Solutions
Founded
2021
Country
India
Website
www.alphabitssolutions.com
Vendor Details
Company Name
CON-LINQ
Founded
2006
Country
Denmark
Website
www.con-linq.com
Product Features
Freight
3PL
Barcoding / RFID
Billing & Invoicing
Customer Management
Customer Portal
Import / Export Management
International Forwarders
LTL Management
Local Forwarders
Rate Management
Shipment Tracking
Truckload Management
Warehouse Management
Waybills
Product Features
Freight
3PL
Barcoding / RFID
Billing & Invoicing
Customer Management
Customer Portal
Import / Export Management
International Forwarders
LTL Management
Local Forwarders
Rate Management
Shipment Tracking
Truckload Management
Warehouse Management
Waybills