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Description
Susea is a specialized software designed for ocean freight forwarders, NVOCCs, and customs brokers, focusing on two main functions: rapidly generating quotes and efficiently managing competitive RFQs when necessary.
For quoting, Susea processes incoming requests from WhatsApp and email, creates a priced quote based on your established tariffs and margin guidelines, and presents it to your team for a quick approval, ensuring that nothing is sent without prior human oversight. If a quote remains unanswered, Susea automatically prepares a follow-up message. Additionally, as a quote nears its expiration, Susea proactively drafts a re-quote to prevent customers from needing to reach out first.
On the procurement front, Susea facilitates reverse-auction RFQs among your agent network, offering options such as sealed, rank-only, best-price, or fully open bidding, allowing you to choose the approach for each tender. Instead of relying on phone calls, agents who fail to submit a bid receive a timely and context-sensitive reminder, streamlining the bidding process further. As a result, Susea not only enhances efficiency but also fosters better communication within the workflow.
Description
AI agents are designed to assist brokers and carriers in increasing their freight movement and success rates. They can uncover lost revenue hiding in your team's emails, enabling faster and more efficient quoting processes. By eliminating the need for manual load construction, these agents significantly reduce the likelihood of data entry mistakes. With the power of AI, they can extract essential quote details from any format seamlessly. Furthermore, automated email classification allows for the immediate identification of incoming quotes, streamlining workflow. Instant pricing for freight can be achieved using your chosen pricing tools, enhancing efficiency. Clients receive professional quote responses tailored to their preferences, ensuring satisfaction. Additionally, comprehensive analytics provide insights into opportunities based on win/loss metrics, routes, customers, representatives, and more. By reducing the chances of data entry errors, these agents help mitigate billing and operational complications. Advanced technologies like computer vision and natural language processing ensure results with human-level precision. Vooma is capable of interpreting load data from various sources, including PDF orders, rate confirmations, spreadsheets, plain text emails, and even screenshots. You can review the extracted results intuitively prior to integration with your TMS, guaranteeing accuracy. Furthermore, Vooma continuously adapts to your preferred data organization, ensuring a customized experience tailored to your specific needs.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$19/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alphabits Solutions
Founded
2021
Country
India
Website
www.alphabitssolutions.com
Vendor Details
Company Name
Vooma
Founded
2023
Country
United States
Website
www.vooma.com
Product Features
Freight
3PL
Barcoding / RFID
Billing & Invoicing
Customer Management
Customer Portal
Import / Export Management
International Forwarders
LTL Management
Local Forwarders
Rate Management
Shipment Tracking
Truckload Management
Warehouse Management
Waybills
Product Features
Freight
3PL
Barcoding / RFID
Billing & Invoicing
Customer Management
Customer Portal
Import / Export Management
International Forwarders
LTL Management
Local Forwarders
Rate Management
Shipment Tracking
Truckload Management
Warehouse Management
Waybills