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Description
Susea is a specialized software designed for ocean freight forwarders, NVOCCs, and customs brokers, focusing on two main functions: rapidly generating quotes and efficiently managing competitive RFQs when necessary.
For quoting, Susea processes incoming requests from WhatsApp and email, creates a priced quote based on your established tariffs and margin guidelines, and presents it to your team for a quick approval, ensuring that nothing is sent without prior human oversight. If a quote remains unanswered, Susea automatically prepares a follow-up message. Additionally, as a quote nears its expiration, Susea proactively drafts a re-quote to prevent customers from needing to reach out first.
On the procurement front, Susea facilitates reverse-auction RFQs among your agent network, offering options such as sealed, rank-only, best-price, or fully open bidding, allowing you to choose the approach for each tender. Instead of relying on phone calls, agents who fail to submit a bid receive a timely and context-sensitive reminder, streamlining the bidding process further. As a result, Susea not only enhances efficiency but also fosters better communication within the workflow.
Description
AI agents are designed to assist brokers and carriers in increasing their freight movement and success rates. They can uncover lost revenue hiding in your team's emails, enabling faster and more efficient quoting processes. By eliminating the need for manual load construction, these agents significantly reduce the likelihood of data entry mistakes. With the power of AI, they can extract essential quote details from any format seamlessly. Furthermore, automated email classification allows for the immediate identification of incoming quotes, streamlining workflow. Instant pricing for freight can be achieved using your chosen pricing tools, enhancing efficiency. Clients receive professional quote responses tailored to their preferences, ensuring satisfaction. Additionally, comprehensive analytics provide insights into opportunities based on win/loss metrics, routes, customers, representatives, and more. By reducing the chances of data entry errors, these agents help mitigate billing and operational complications. Advanced technologies like computer vision and natural language processing ensure results with human-level precision. Vooma is capable of interpreting load data from various sources, including PDF orders, rate confirmations, spreadsheets, plain text emails, and even screenshots. You can review the extracted results intuitively prior to integration with your TMS, guaranteeing accuracy. Furthermore, Vooma continuously adapts to your preferred data organization, ensuring a customized experience tailored to your specific needs.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$19/month
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Alphabits Solutions
Founded
2021
Country
India
Website
www.alphabitssolutions.com
Vendor Details
Company Name
Vooma
Founded
2023
Country
United States
Website
www.vooma.com
Product Features
Freight
3PL
No
Barcoding / RFID
No
Billing & Invoicing
No
Customer Management
No
Customer Portal
No
Import / Export Management
No
International Forwarders
No
LTL Management
No
Local Forwarders
No
Rate Management
No
Shipment Tracking
No
Truckload Management
No
Warehouse Management
No
Waybills
No
Product Features
Freight
3PL
No
Barcoding / RFID
No
Billing & Invoicing
No
Customer Management
No
Customer Portal
No
Import / Export Management
No
International Forwarders
No
LTL Management
No
Local Forwarders
No
Rate Management
No
Shipment Tracking
No
Truckload Management
No
Warehouse Management
No
Waybills
No
