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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Whether you're seeking an internal Knowledge Management system or a straightforward FAQ section for your customers, Support Hero has you covered. Equip your team with a comprehensive playbook or offer exceptional assistance to your clients. Support Hero provides a refined and user-friendly Knowledge Management Solution. It includes a fully functional knowledge base portal right from the start. With an embeddable widget that seamlessly integrates with the portal, you won't have to worry about updating content in multiple locations. The appearance is highly customizable, allowing configuration to operate on your own domain. The Support Hero widget can be effortlessly embedded into your website or web application, sharing the same content from the knowledge base portal while being highly adaptable. Take advantage of our contextual content feature to deliver the most relevant articles based on the user's navigation. Implementing the widget is as easy as adding a simple JavaScript snippet, making it accessible for all levels of technical expertise. Additionally, Support Hero ensures that your users receive consistent and tailored support, enhancing their overall experience.

Description

mxHERO is a cutting-edge solution for securing email attachments by seamlessly integrating email with cloud storage services. By substituting traditional email attachments with secure links to cloud storage, mxHERO ensures that sensitive documents are not transmitted or stored insecurely outside of the organization, as typically occurs with standard email practices. The risks associated with email communication can jeopardize sensitive information both internally and externally. mxHERO guarantees that all email content is handled through the content platforms preferred by clients, enhancing security. This innovative service automatically transfers attachments to secure cloud storage, effectively addressing issues related to content sprawl, version control, and file size limitations. Additionally, it mitigates risks associated with data breaches, whether the assets are in transit or at rest. Major global brands and leading enterprises rely on mxHERO for this vital security enhancement. While email presents significant security challenges, it remains essential for business operations. mxHERO provides a way for clients to bolster the security of their existing email systems without causing disruption to their employees or customers, ensuring a smoother transition to a safer email environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Box
Dropbox
Egnyte
Gist
Gmail
Google Drive
Microsoft 365
Microsoft OneDrive

Integrations

Box
Dropbox
Egnyte
Gist
Gmail
Google Drive
Microsoft 365
Microsoft OneDrive

Pricing Details

$49 per month
Free Trial
Free Version

Pricing Details

$5 month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

SupportHero

Founded

2014

Country

France

Website

supporthero.io

Vendor Details

Company Name

mxHERO

Founded

2012

Country

United States

Website

www.mxhero.com

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Product Features

Email Management

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Email Security

Anti Spam
Anti Virus
Email Attachment Protection
Encryption
Policy Management
Quarantine
Reporting/Analytics
Whitelisting / Blacklisting

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