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Description
Whether you're seeking an internal Knowledge Management system or a straightforward FAQ section for your customers, Support Hero has you covered. Equip your team with a comprehensive playbook or offer exceptional assistance to your clients. Support Hero provides a refined and user-friendly Knowledge Management Solution. It includes a fully functional knowledge base portal right from the start. With an embeddable widget that seamlessly integrates with the portal, you won't have to worry about updating content in multiple locations. The appearance is highly customizable, allowing configuration to operate on your own domain. The Support Hero widget can be effortlessly embedded into your website or web application, sharing the same content from the knowledge base portal while being highly adaptable. Take advantage of our contextual content feature to deliver the most relevant articles based on the user's navigation. Implementing the widget is as easy as adding a simple JavaScript snippet, making it accessible for all levels of technical expertise. Additionally, Support Hero ensures that your users receive consistent and tailored support, enhancing their overall experience.
Description
VATES provides an embeddable chat-widget framework that allows any website to utilize a multilingual AI agent. Unlike typical systems that operate like black boxes, VATES maintains its knowledge base as structured text that can be easily understood and accessed, ensuring that every response can be traced back to its original source. This means that answers are firmly rooted in the client’s own content rather than being based on assumptions.
Supporting 23 languages across 9 different writing systems, including right-to-left formats, the widget is easy to implement with a simple embed code, and developers have access to an API for direct integration. Each account comes with an integrated assistant capable of answering inquiries about VATES in any supported language at any time.
The billing structure is straightforward, being both prepaid and usage-based. There are no restrictions in terms of seating, monthly commitments, or minimum expenditure—just a USD 5.00 deposit is required to get started, and any unused balance remains available for future use without expiration at the end of the month. This flexibility makes VATES an appealing option for businesses seeking cost-effective solutions.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Gist
Pricing Details
$49 per month
Free Trial
Free Version
Pricing Details
$5 deposit, pay-as-you-go
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SupportHero
Founded
2014
Country
France
Website
supporthero.io
Vendor Details
Company Name
STANDOUT Inc.
Founded
2024
Country
Japan
Website
vates.standout.jp/
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal