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Description
Whether you're seeking an internal Knowledge Management system or a straightforward FAQ section for your customers, Support Hero has you covered. Equip your team with a comprehensive playbook or offer exceptional assistance to your clients. Support Hero provides a refined and user-friendly Knowledge Management Solution. It includes a fully functional knowledge base portal right from the start. With an embeddable widget that seamlessly integrates with the portal, you won't have to worry about updating content in multiple locations. The appearance is highly customizable, allowing configuration to operate on your own domain. The Support Hero widget can be effortlessly embedded into your website or web application, sharing the same content from the knowledge base portal while being highly adaptable. Take advantage of our contextual content feature to deliver the most relevant articles based on the user's navigation. Implementing the widget is as easy as adding a simple JavaScript snippet, making it accessible for all levels of technical expertise. Additionally, Support Hero ensures that your users receive consistent and tailored support, enhancing their overall experience.
Description
Testimonial Hero is a storytelling agency focused on helping businesses uncover and utilize their customer narratives to enhance brand visibility, draw in new clientele, reduce the time it takes to make sales, and finalize deals more swiftly. Our diverse offerings encompass customer and employee testimonials, comprehensive written case studies, event testimonials, self-capture tools, and microcontent creation. We cater to a wide array of sectors, including software, franchising, cybersecurity, building materials, medical devices, and various agencies. Our unique methodology blends genuine and polished video and written testimonials with strategic insights, allowing clients to bridge trust gaps and expedite the sales process. Testimonial Hero provides both remote and in-person customer testimonials, harnessing a worldwide network of videographers to produce top-notch content regardless of location. Additionally, our commitment to storytelling not only showcases client successes but also fosters deeper connections between brands and their audiences.
API Access
Has API
API Access
Has API
Integrations
Gist
Pricing Details
$49 per month
Free Trial
Free Version
Pricing Details
$5,700 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SupportHero
Founded
2014
Country
France
Website
supporthero.io
Vendor Details
Company Name
Testimonial Hero
Founded
2017
Country
United States
Website
www.testimonialhero.com
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
