Techmits Connect
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Average Ratings 1 Rating
Description
Superlane is a comprehensive cloud-based CRM designed for teams to manage leads and customer interactions via WhatsApp, email, websites, and advertisements. It integrates essential features such as contact management, lead capture, sales pipeline tracking, follow-up task organization, workflow automation, and the generation of GST invoices, all within a single workspace. Teams are empowered to assign inquiries, monitor lead origins, categorize deals according to their progress, and maintain a record of customer communication history. A collaborative inbox seamlessly links a business's WhatsApp number with Gmail or Outlook for streamlined communication. Additionally, Superlane facilitates website lead collection, supports CSV file imports, integrates with Meta lead forms, and syncs with Google Calendar. Enhanced connectivity through ChatGPT and Claude enables users to query sales data and draft customer messages for review; this functionality is being gradually rolled out to various workspaces. Growth Escalators is currently in the process of onboarding teams via a waitlist, beginning with locations in Jaipur. To simplify the setup experience, guided instructions and a 14-day free trial are offered, with transactions processed in Indian rupees accompanied by GST invoicing for convenience. This approach ensures that businesses can efficiently manage their customer relationships and improve their overall operational effectiveness.
Description
Techmits Connect serves as a WhatsApp Business platform tailored for customer support, sales, and marketing teams. This innovative solution consolidates chats from connected WhatsApp Business accounts into a centralized inbox, allowing team members to assign conversations and access chat history, quick replies, contact details, groups, and customizable fields. Companies can develop targeted campaigns utilizing pre-approved message templates, oversee opted-in contacts, and monitor both delivery rates and engagement levels. Advanced workflow tools enable AI-enhanced auto-replies with the option for human intervention, automated reminders, customer journey mapping, and messages triggered by pipeline events. Furthermore, the platform includes a chat widget for websites, integration with Shopify, REST APIs, and webhooks, along with an Android application for seamless conversation and contact management. Techmits Connect operates on Meta’s official WhatsApp Business Platform and Cloud API, with WhatsApp messaging fees being billed directly to Meta. Users can access a free plan, and they have the opportunity to explore premium features for a trial period of 14 days, making it an attractive option for businesses looking to enhance their communication strategies. This combination of features ensures that companies can efficiently manage their customer interactions across various channels.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
WhatsApp
Yes
Gmail
Yes
Google Calendar
Yes
Microsoft Outlook
Yes
Shopify
No
Integrations
WhatsApp
Yes
Gmail
No
Google Calendar
No
Microsoft Outlook
No
Shopify
Yes
Pricing Details
Billing is in Indian rupees, with GST invoices.
Free Trial
Yes
Free Version
No
Pricing Details
$0
A free plan is available. Paid features include a 14-day trial. WhatsApp messaging charges are billed separately by Meta.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Growth Escalators
Founded
2023
Country
India
Website
superlane.io
Vendor Details
Company Name
Techmits
Founded
2018
Country
India
Website
www.techmits.com
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No