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ease
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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Subivi has been designed to help you effortlessly oversee your entire customer support process with ease and simplicity. Our platform is filled with tools specifically tailored to ensure you can resolve your tickets swiftly while keeping customers happy and inclined to make repeat purchases. Understanding the challenges posed by eBay’s messaging and ticketing system, we offer a solution that allows you to manage all your tickets through Subivi without the need to access eBay directly. You can easily upload shipping labels, process refunds (both full and partial), and update tracking numbers with just a few clicks. Subivi accommodates all of eBay’s ticket categories, including returns, disputes, INS cases, cancellations, and general inquiries. As entrepreneurs, we frequently find ourselves juggling laborious and repetitive tasks, such as repeatedly opening an Excel sheet for template responses, copying customer details, or sending follow-up 'thank-you' messages after each sale. By streamlining these processes, Subivi enables you to focus on more significant aspects of your business, enhancing overall productivity and customer satisfaction.

Description

Zoko offers a top-tier WhatsApp catalog tool that seamlessly connects your website's inventory to WhatsApp, enabling customers to purchase products directly within the app. By doing so, you can prevent high-intent customers from leaving WhatsApp to complete their transactions. With a staggering 500% higher open rate compared to emails, WhatsApp serves as a vital channel for engaging with your audience. Customers who reach out via WhatsApp are among your most dedicated prospects, allowing for personalized interactions at scale. Zoko empowers you to engage, qualify, and convert these leads in real-time, any hour of the day or night. For those seeking unmatched WhatsApp automation capabilities, FlowHippo stands out as the ideal solution. It simplifies processes from basic cash-on-delivery order confirmations to intricate workflows that integrate with Shopify and other applications like Judge.me, providing you with the tools to automate repetitive tasks and concentrate on boosting your revenue. In utilizing these features, businesses can enhance customer experience and streamline operations significantly.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Judge.me
Shopify
WhatsApp
eBay

Integrations

Judge.me
Shopify
WhatsApp
eBay

Pricing Details

$12 per month
Free Trial
Free Version

Pricing Details

$34.99 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Subivi

Founded

2016

Country

Israel

Website

app.subivi.com

Vendor Details

Company Name

Zoko

Founded

2020

Country

India

Website

www.zoko.io

Product Features

Product Features

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Alternatives

Alternatives

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