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Description
Subivi has been designed to help you effortlessly oversee your entire customer support process with ease and simplicity. Our platform is filled with tools specifically tailored to ensure you can resolve your tickets swiftly while keeping customers happy and inclined to make repeat purchases. Understanding the challenges posed by eBay’s messaging and ticketing system, we offer a solution that allows you to manage all your tickets through Subivi without the need to access eBay directly. You can easily upload shipping labels, process refunds (both full and partial), and update tracking numbers with just a few clicks. Subivi accommodates all of eBay’s ticket categories, including returns, disputes, INS cases, cancellations, and general inquiries. As entrepreneurs, we frequently find ourselves juggling laborious and repetitive tasks, such as repeatedly opening an Excel sheet for template responses, copying customer details, or sending follow-up 'thank-you' messages after each sale. By streamlining these processes, Subivi enables you to focus on more significant aspects of your business, enhancing overall productivity and customer satisfaction.
Description
e-availability's Ticketing system is perfectly suited for any business that relies on ticket sales, whether it's for NHS improvement events or securing a visit to Santa's Grotto! This versatile system can be integrated smoothly into your website or function through a dedicated link, allowing customers to easily search for and purchase tickets online. Automatic booking confirmations are sent via email to both you and your clients. Additionally, staff members have the ability to set specific time slots and limit the number of attendees while also incorporating promotional incentives for special occasions. The system offers comprehensive reporting features, such as daily ticket sales and attendee lists. Moreover, bookings made over the phone can be effortlessly entered into the system, and existing reservations can be adjusted or canceled by staff. An integrated customer feedback option enables you to send out automated emails the day after an event, asking for feedback through return emails, encouraging reviews on platforms like Facebook or TripAdvisor, or providing discounts and coupons as incentives. This streamlined process not only enhances customer satisfaction but also helps businesses gather valuable insights for future events.
API Access
Has API
API Access
Has API
Integrations
eBay
Pricing Details
$12 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Subivi
Founded
2016
Country
Israel
Website
app.subivi.com
Vendor Details
Company Name
e-availability
Website
www.e-availability.com
Product Features
Product Features
Ticketing
Barcode / Ticket Scanning
Box Office Management
Concessions Management
Customer Database
Event Management
Fundraising Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets
