Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Effective review management is essential for any business, and Stratus offers a comprehensive solution for companies of all sizes to create, track, and oversee their online reviews. By consolidating reviews from essential platforms, you will never overlook another customer feedback. Stratus aggregates all feedback from Facebook and Google into a single, accessible dashboard. This feature enables you to respond to customer reviews, get alerts for new or negative feedback, and track your overall ratings, all from one user-friendly interface. Responding to reviews has never been more efficient; with our response templates, providing feedback is as simple as choosing a template and submitting your reply. You can design your own custom templates or utilize our ready-made options to enhance your productivity. Furthermore, robust business growth relies on understanding key metrics, and our review performance analytics give you a comprehensive view across all your locations, while sentiment analysis reveals the feelings behind the customer reviews, empowering you to make informed decisions. By leveraging these tools, you can significantly enhance your customer engagement strategy.
Description
Substrata employs artificial intelligence to provide real-time social awareness for business dealmakers. It aims to help users navigate complex interpersonal dynamics in sales, negotiations, and other business development contexts by detecting linguistic and behavioral cues. The goal is to provide insights into factors like office politics, hierarchies, perceptions, emotions, biases, attitudes, and power dynamics that can impact deal outcomes. Substrata is positioned as a valuable tool for a range of roles such as CEOs, founders, sales leaders, account executives, and dealmakers in investment banking, corporate development, and M&A. By revealing social and relational nuances, the technology seeks to complement professional expertise in navigating deals and relationships.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
Yes
Gmail
No
Google Business Profile
Yes
Google Workspace
No
Integrations
Facebook
No
Gmail
Yes
Google Business Profile
No
Google Workspace
Yes
Pricing Details
$39.99 per month
Free Trial
Yes
Free Version
No
Pricing Details
$29/month/user
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Click Rain
Founded
2008
Country
United States
Website
www.trystratus.com
Vendor Details
Company Name
Substrata
Founded
2019
Country
Israel, USA
Website
www.substrata.me
Product Features
Local Marketing
Advertising Management
No
CRM
No
Email Marketing
No
Feedback Management
No
Live Chat
No
NAP Management (Name/Address/Phone)
No
Online Listings Management
No
PR Management
No
Reporting / Analytics
No
Review Management
Yes
SEO Management
No
Social Media Management
No
Store Locator
No
Website Management
No
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
Yes
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
Yes
Negative Feedback Management
No
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
No
Sentiment Analysis
Yes
Social Sharing
No
White Label
No
Product Features
Sales Enablement
Collaboration
No
Contact Management
No
Content Management
No
Document Management
No
Goals / Quota Management
No
Lead Management
No
Meeting Management
No
Performance Management
No
Presentation Management
No
Proposal Management
No
Territory Management
No
Training Management
No