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Description
The Strategy Overview is an automation platform designed for vCIOs and quarterly business reviews, created by managed service providers (MSPs) to enhance client strategic planning and facilitate digital transformation. It streamlines the quarterly business review process by automating tasks such as assessments, executive summaries, dashboards, roadmaps, budgets, and reporting on Office 365 and asset lifecycles, utilizing a modular template engine driven by the Arya AI agent. This comprehensive system connects with various PSA/RMM tools like ConnectWise, Autotask, Kaseya BMS, Syncro, and Halo PSA, as well as Office 365, allowing for the synchronization of essential company data like assets, user lists, tickets, warranties, and licensing information. Clients benefit from a customizable white-labeled portal that presents detailed insights into their strategy, health scores, and essential data points such as asset and user information, tickets, budgets, and roadmaps. Furthermore, the platform automatically refreshes warranty and asset data, which helps MSPs dramatically cut down on quarterly business review preparation time from several hours to mere minutes, while also standardizing processes, highlighting security and compliance insights, promoting proactive recommendations, and transforming assessments into strategic avenues for revenue growth. This innovative approach not only enhances efficiency but also empowers MSPs to deliver more value to their clients.
Description
Viaduct harnesses its proprietary AI technology to uncover concealed patterns within intricate time series data, allowing asset manufacturers and operators to convert this data into reduced warranty expenditures, minimized downtime, and enhanced customer satisfaction. By detecting anomalies weeks or even months ahead of standard warranty evaluations, Viaduct autonomously differentiates impacted groups based on variables including production batch, assembly line, operational cycle, and environmental conditions. The platform consolidates all connected asset information into a single, organized interface, facilitating automated problem identification, expedited investigations, and forecasting of asset-related risks. By leveraging Viaduct's capabilities, manufacturers and operators can decrease warranty costs by pinpointing underlying quality issues significantly earlier than traditional methods, achieving an average reduction in warranty expenses of 12%. Additionally, they experience a 23% decline in unexpected downtime through AI-based failure prediction and prevention strategies, while also creating tailored maintenance schedules for each asset to optimize performance and reliability. This comprehensive approach not only streamlines operations but also fosters continuous improvement in asset management.
API Access
Has API
No
API Access
Has API
No
Integrations
Auvik
Yes
ConnectWise Automate
Yes
Domotz
Yes
Gravity Forms
Yes
HaloPSA
Yes
Hudu
Yes
ITBoost
Yes
Liongard
Yes
LiveChat
Yes
Microsoft 365
Yes
Integrations
Auvik
No
ConnectWise Automate
No
Domotz
No
Gravity Forms
No
HaloPSA
No
Hudu
No
ITBoost
No
Liongard
No
LiveChat
No
Microsoft 365
No
Pricing Details
$60 per month
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Strategy Overview
Country
United States
Website
www.strategyoverview.com
Vendor Details
Company Name
Viaduct
Country
United States
Website
www.viaduct.ai/
Product Features
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No
Product Features
Artificial Intelligence
Chatbot
No
For Healthcare
No
For Sales
No
For eCommerce
No
Image Recognition
No
Machine Learning
No
Multi-Language
No
Natural Language Processing
No
Predictive Analytics
No
Process/Workflow Automation
No
Rules-Based Automation
No
Virtual Personal Assistant (VPA)
No
