Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
StayReplied offers a web-based shared inbox designed for businesses managing customer inquiries via website chat. Within its searchable workspace, conversations can be organized by staff members who can assign chats, add private notes, and transform discussions into tickets complete with an owner, priority level, and due date. The platform provides optional AI-generated responses that utilize approved and versioned knowledge along with pricing records, ensuring transparency by citing source versions and seamlessly transitioning conversations to human agents when necessary. Teams have the flexibility to establish daily and monthly budgets for AI interactions, though these AI features are currently in private beta and necessitate the business's specific Anthropic key. Additionally, the service encompasses a sales pipeline, quoting tools, contact history, saved views, and a chat widget for websites. It is primarily targeted at restaurants, clinics, retail shops, online stores, and service-oriented businesses. The application and chat feature support both English and Arabic languages, accommodating right-to-left text formatting as well. While the website chat functionality is currently available, integration with platforms such as WhatsApp, Instagram, Messenger, email, and SMS is anticipated in the near future. This multi-channel approach aims to enhance communication and streamline customer support processes across various business types.
Description
Yapper serves as an AI-driven messaging assistant tailored for service-oriented businesses, including salons, veterinary clinics, restaurants, repair shops, coaches, tutors, and gyms. It communicates in the unique voice of each business across platforms like WhatsApp, Instagram, Messenger, and website chat, managing common inquiries while seamlessly transitioning conversations to human staff when necessary. By extracting information about services, pricing, and policies from various sources, the assistant is able to retain details about customer bookings, preferences, and notes, and adjusts its knowledge base whenever staff provide corrections. Teams can access a shared inbox to monitor chats via desktop or mobile devices, allowing them to pause automation, take control of conversations, and hand them back to the assistant as needed. Each business can customize the assistant to handle multiple phone numbers, Instagram profiles, Facebook Pages, and websites, enabling distinct voices, operating hours, and rules for each. Built on the official WhatsApp Business Platform, Yapper is priced at $399 per month, offering unlimited teammates, senders, and customers, and businesses can test the assistant through text messaging before committing to a paid plan. With such features, Yapper not only enhances customer engagement but also streamlines operations for service businesses seeking efficiency.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Anthropic
No
Facebook Messenger
Yes
Instagram
Yes
WhatsApp
Yes
Pricing Details
AED 70/month
Plans start at AED 70/month, plus 5% UAE VAT. A displayed promotion reduces the price to AED 49/month for the first three monthly invoices with code YEAREND30, through December 31, 2026. A 14-day free trial is offered with no card required.
Free Trial
Yes
Free Version
No
Pricing Details
$399/month
One plan costs $399 per month and includes unlimited teammates, senders, and customers.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
BytesGlue
Founded
2024
Country
United Arab Emirates
Website
stayreplied.com
Vendor Details
Company Name
Yapper Labs
Founded
2026
Country
United States
Website
yapper.chat/
Product Features
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
Product Features
Alternatives
No Alternatives