Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
StatusHub is a flexible IT Incident and Disruption Communication Tool.
Create a branded status page and keep end users informed with Internal and external incident communication.
With StatusHub you can personalize your incident communication to build reputation and trust: create public or private status pages, choose your brand colors or upload your logo, use your custom domain and communicate to your audience in their language.
Real-time IT incident communication
Keep your audience informed with a hosted status page. It stays up even if your servers are down, so you never lose connectivity with your end-users
Reduce customer service workload
Ease strain on your support team from emails, calls, and social media backlash during unannounced service outages
Build company reputation and trust
Improve customer relationships with transparent incident management processes
Description
StatusIQ is a status- and incident communication platform that allows you to communicate with customers in real time via status Pages, emails, and sms. It also lets you showcase the uptime of your IT resources and can be used to communicate with customers about scheduled maintenances and incidents. It is inevitable that there will be downtime. However, it doesn't have to be like this: wasting support agents or providing poor user experiences are not acceptable. Site24x7 StatusIQ makes it easy to communicate service disruptions, planned maintenance and real-time statuses with customers and end users. Proactive communication is a key responsibility in the event of a service disruption. Reliable, dedicated channels that can post updates can deflect support tickets and keep internal stakeholders informed. This can make downtime into an opportunity to improve the customer experience. Communicate early and often. Quickly acknowledge the problem and post the incident to your status page.
API Access
Has API
Yes
API Access
Has API
No
Integrations
IsDown
Yes
Microsoft Teams
Yes
New Relic
Yes
Okta
Yes
Opsgenie
Yes
PagerDuty
Yes
Quickwork
Yes
Site24x7
Yes
Slack
Yes
SolarWinds Pingdom
Yes
Integrations
IsDown
No
Microsoft Teams
No
New Relic
No
Okta
No
Opsgenie
No
PagerDuty
No
Quickwork
No
Site24x7
No
Slack
No
SolarWinds Pingdom
No
Pricing Details
$49.00/month
Get started with a 14-day free trial (no credit card required) and then pick a plan. Each plan is built to scale with your business and provide you with the needed tools to keep your team and customers informed.
4 plans with different features included. Check the details on the website.
Billed yearly - Save 10%
4 plans with different features included. Check the details on the website.
Billed yearly - Save 10%
Free Trial
Yes
Free Version
No
Pricing Details
$9 per month
Billed annually
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
StatusHub
Country
Ireland
Website
statushub.com
Vendor Details
Company Name
ManageEngine
Founded
2006
Country
India
Website
www.site24x7.com/statusiq/
Product Features
Incident Management
Audit Trail
No
Corrective Actions (CAPA)
No
Disaster Recovery
No
IT Incident Management
Yes
Incident Reporting
Yes
OSHA Compliance
No
Root-Cause Diagnosis
No
Safety Management
No
Task Management
No
Ticket Management
No
Product Features
Incident Management
Audit Trail
Yes
Corrective Actions (CAPA)
No
Disaster Recovery
Yes
IT Incident Management
No
Incident Reporting
Yes
OSHA Compliance
No
Root-Cause Diagnosis
Yes
Safety Management
Yes
Task Management
Yes
Ticket Management
Yes