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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

StatusHub is a flexible IT Incident and Disruption Communication Tool. Create a branded status page and keep end users informed with Internal and external incident communication. With StatusHub you can personalize your incident communication to build reputation and trust: create public or private status pages, choose your brand colors or upload your logo, use your custom domain and communicate to your audience in their language. Real-time IT incident communication Keep your audience informed with a hosted status page. It stays up even if your servers are down, so you never lose connectivity with your end-users Reduce customer service workload Ease strain on your support team from emails, calls, and social media backlash during unannounced service outages Build company reputation and trust Improve customer relationships with transparent incident management processes

Description

StatusIQ is a status- and incident communication platform that allows you to communicate with customers in real time via status Pages, emails, and sms. It also lets you showcase the uptime of your IT resources and can be used to communicate with customers about scheduled maintenances and incidents. It is inevitable that there will be downtime. However, it doesn't have to be like this: wasting support agents or providing poor user experiences are not acceptable. Site24x7 StatusIQ makes it easy to communicate service disruptions, planned maintenance and real-time statuses with customers and end users. Proactive communication is a key responsibility in the event of a service disruption. Reliable, dedicated channels that can post updates can deflect support tickets and keep internal stakeholders informed. This can make downtime into an opportunity to improve the customer experience. Communicate early and often. Quickly acknowledge the problem and post the incident to your status page.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

IsDown Yes 
Microsoft Teams Yes 
New Relic Yes 
Okta Yes 
Opsgenie Yes 
PagerDuty Yes 
Quickwork Yes 
Site24x7 Yes 
Slack Yes 
SolarWinds Pingdom Yes 
Splunk On-Call Yes 
StatusGator Yes 
UptimeRobot Yes 
Uptrends Yes 
Zendesk Yes 
Zoho Directory Yes 

Integrations

IsDown No 
Microsoft Teams No 
New Relic No 
Okta No 
Opsgenie No 
PagerDuty No 
Quickwork No 
Site24x7 No 
Slack No 
SolarWinds Pingdom No 
Splunk On-Call No 
StatusGator No 
UptimeRobot No 
Uptrends No 
Zendesk No 
Zoho Directory No 

Pricing Details

$49.00/month
Get started with a 14-day free trial (no credit card required) and then pick a plan. Each plan is built to scale with your business and provide you with the needed tools to keep your team and customers informed.

4 plans with different features included. Check the details on the website.

Billed yearly - Save 10%
Free Trial Yes 
Free Version No 

Pricing Details

$9 per month
Billed annually
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

StatusHub

Country

Ireland

Website

statushub.com

Vendor Details

Company Name

ManageEngine

Founded

2006

Country

India

Website

www.site24x7.com/statusiq/

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management Yes 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

Product Features

Incident Management

Audit Trail Yes 
Corrective Actions (CAPA) No 
Disaster Recovery Yes 
IT Incident Management No 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis Yes 
Safety Management Yes 
Task Management Yes 
Ticket Management Yes 

Alternatives

Alternatives

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Freshstatus

Freshworks
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Site24x7 StatusIQ

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