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Description
For over two decades, our software has been exclusively designed for Windows users and is proudly 100% Australian developed and maintained. Whether you manage a small establishment with fewer than 20 rooms or a large facility with over 200 rooms (which can accommodate more than 700 beds in the case of backpackers), our user-friendly and affordable software streamlines your booking and reservation processes. We have built a robust network of clients across Australia, New Zealand, South Africa, Zambia, Indonesia, Japan, Fiji, Laos, Vanuatu, and Papua New Guinea, allowing us to customize a property management software solution to meet your specific business needs. Our touch screen point of sale system, seamlessly integrated with Front Office, offers features such as stock management and chargebacks for guests, catering to restaurants, bars, and retail shops. Additionally, our Channel Manager Links enable you to list your availability on popular booking platforms and include a commission-free booking option directly on your website. Furthermore, we offer an optional add-on that allows you to quote, organize, and report on conference groups hosted at your property, enhancing your service offerings even further. This comprehensive approach ensures that you have all the tools necessary to optimize your operations and improve guest satisfaction.
Description
Sami serves as an AI receptionist tailored for vacation rental hosts and property managers, developed by TheReach.ai in Málaga. This innovative platform efficiently manages guest interactions through various channels such as phone calls, WhatsApp (utilizing Meta's Business API), website chat, and Google reviews, all from a centralized dashboard that operates around the clock and supports over 100 languages.
Sami seamlessly integrates with property management systems like Hostaway, Beds24, Smoobu, and iGMS to verify real-time availability, provide rate quotes, and facilitate direct bookings during guest conversations. Hosts have the flexibility to personalize responses for each property by incorporating their own FAQs and house rules into the system.
What distinguishes TheReach is its two standout features: each evening, Sami delivers a concise 90-second voice briefing to property managers, summarizing the day's guest activities and highlighting any urgent matters. Additionally, through the Claude MCP integration, managers can link their TheReach data to Claude Desktop, enabling them to pose straightforward questions regarding call trends, potential conversion obstacles, and guest inquiries that remain unanswered.
The platform adheres strictly to GDPR regulations, ensuring that user data is handled securely and responsibly. This commitment to privacy helps build trust between hosts and guests, further enhancing the overall experience.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
€49/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Starfleet Business Solutions
Website
www.starfleet-software.com.au
Vendor Details
Company Name
TheReach.ai
Founded
2023
Country
Spain
Website
www.thereach.ai
Product Features
Vacation Rental
Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management
Product Features
Vacation Rental
Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management
